HI REFER BELOW REWARD IF HELPS
1) Problem in creating delivery FRS Orders.
Check the following -
Dates in the Sales Order and FRS Order should be same.
Payment Terms in Sales Order and FRS Order should be same.
Risk Category in Sales Order and FRS Order should be same. (to check in VKM 4)
2) Problem in ZLST & ZLSC Account Assignment Problem Sarea: 4000/30/10 (to check)
Sol: Go to billing doc header and change the Account assignment to Domestic and save the document.
3) Delete ZF2D Zero value Invoice
Take User ID and Goto VOFA Billing type remove Routine 29 save in 5000 request.
Cancel the Billing doc and restore 29 routine is ZF2D.
4) Material to be extended to Plant.
Sol: Mail to Master Data Cell
5) Credit Problem
Sol: mail to master Cell
6) Double Deliveries
Sol: Go to VKM4. Select all the documents and executive. Select all and reject and save the documents.
7) unable to create Billing Document.
In Delivery header status Procesing Status relevance for billing
Go to ZVDEL T.code and put delivery no and run. Save, Go back to delivery and check Header Status. And try doing Vf01.
8) ED is not appearing in Sales Order
Sol: Check JMOD in Sales Order Conditions. Or update the Pricing
9) PGI G/l account blocked for STO
Sol.: Check FS03 that GL account who blocked and inform them to remove block
10) Problem in delivery & Invoice of PO (STO)
Sol: Follow the steps:
Check the Unit of measurement (UOM) in PO & MM03
Check if the material is extended to the storage location specified in PO
Check Stock of Material
11) Unable to create SCRN for following product in Sales org 2450 (Error: material has been excluded)
Sol: Take the Billing doc no for which you are making SCRN
Give details of Sold-to-Party and material code to master Cell
12) Invoice is not appearing in FBL5
Sol: Goto FBL5 give Customer No & Company Code check the invoice no is appearing or not
Check whether Customer account is blocked for posting
13) Stn Zero Value kindly update the value.
Sol: Inform Master Cell to Update Prices
14) CREDIT DAYS - UPDATION
Sol: Inform to Master Cell to do the same
14) creating an accounting document number using ZCRD
Sol: 1) Check the UOM of materials in material Master
2) According to my observation, the system is trying to convert Unit 1S1
for the material 1005372 into the base unit of measure S10.
3) Change UOM from of 2 line items from 15S & 1S1 to S10 (which is Base Unit of measure)
15) User getting MRP as Rs. 0.00 ; FG Transfer Clearance
Sol: Please put the field MRP NA for material group under exclusion field in the report ZFGC since MRP NA for material group is mandatory.
16) Excise Duty (ED) not coming in Billing Document
Sol: Check the Pricing Procedure Analysis and see if Z001 & Z002 are updated. If not ask Nitin to Update the same.
17) Execution Problem in PGI
Sol: This is a PPQM Issue:
Check the expiry dates of the batches and check what batches are available in MMBE Transaction and inform the customer accordingly.
18) Wrong address on Excise Invoice
Sol: Inform to Nitin Agarwal Master Data Cell
19) SCRN Problem - Please dont change the Payement terms manually.
Sol: correct the Payment days & confirm the user
20) 1080461 - diprovate MF ( This is new material code); PGI of material Diprovate MF Cream ( 1080461) system is not picking batch no. directly. Batch to be entered manually
Sol: Update the classification data. Inform the Master Cell - Nitin
21) Problem while making Delivery in STO
Which plant is Plant is assigned to Supplying & receiving plants in STO
Check the Shipping points assigned to the plants
Check the shipping point given at item level in STO
Goto Vl10B and try to create the delivery and inform the customer to do the same