Unable to create a track

[former_member343107]

Hi All,

I followed the installation guide to install and configure JDI. According to the tutorial of JDI administration, I created a domain. But when I tried to create a track the following message appears

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DTR (URL http://CNL50035417:50000/dtr) server exception: Repository "http://CNL50035417:50000/dtr" failed to properly respond to request "PROPPATCH ws/APPL/example.org_APPLICATION/dev/" [HTTP/1.1 500 Internal Server Error]

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Could sombody give me some suggestion?

Thanks

Jerome

[Former Member]

Hi

if you open this URL in IE

http://<server>:<port>/devinf with valid login and password you will be abel to see SLD,

Track has to be created in CMS.

chk this link

http://help.sap.com/saphelp_nw04/helpdata/en/01/9c4940d1ba6913e10000000a1550b0/content.htm

Preparation steps for Scenario-2.

Hope this helped you!

Regards,

RK

[former_member343107]

Hi,

Thanks for your information.

I can access the http://server:port/devinf and http://server:port/dtr with the administrator user/password. What I did follows the instruction of scenario 2. However, when I tried to create the track, the error occurs.

Any other suggestion?

Thanks + Regards

Jerome

[Former Member]

Hi,

Check the following:

1. The SP of your server.

2. the version of CIM model in SLD.

Both should be up to date and concistent.

In additino check if the ACL of DTR allow you the full access.

Best Regards

Victor

[Former Member]

I hope you will be abel to login to CMS, if so click on landscape Director,

Fill in the Domain Data, track data save the data

If let us know where exactly in which step ur getting error i will be abel to help you.

There should not be a probelm while creating Track, i have done it many times.

Regards,

RK

[former_member343107]

Hi Ramakrishna,

My procedure is following the scenario 2+ of SAP Library. The doc can be found at http://help.sap.com/saphelp_nw04/helpdata/en/89/6a158b3d254664a0ffbc7381334b76/content.htm.

I created the user and software component as the scenario specifies. During the 3rd step "Creating a Domain and Track in the CMS". I Fill the domain data as the doc specifies. The domain "Tst" was saved without any problem. But an error occurs when I created a track using the software component created in SLD and tried to save this track by clicking on the "Save" button on the "Track Data" tab. It says "DTR (URL http://server:port/dtr) server exception: Repository "http://server:port/dtr" failed to properly respond to request "PROPPATCH ws/aaa/example.org_APPLICATION/dev/" [HTTP/1.1 500 Internal Server Error]".

Could you help to see what happens?

Best Regards

Jerome

[former_member343107]

Hi Victor,

My server is SP 10. My knowledge of JDI is quite limited.

Could you tell me how to find the version of CIM model and recommend some links to the relevant materials of CIM? How can I check the ACL of DTR?

Wish you have a nice day!

Thanks + Regards

Jerome

[siming_fu]

You can find that in http://<server>:<port>/sld -> Administration -> Details -> Data

at the end of the row of the table.

I don't know the answer of the other questions.

Best regards,

Siming

[Former Member]

Only admin can create Software component and track.

If you check this url

http://<server>:<port>/devinf ->click on CMS

(assuming that you have created SC)

In CMS click on Landscape configurator

click on domain tab fill all the data similarly, track data,runtime systems,save the data.

give proper servernames and ports.

do let me know if any specific error if you get on particular step.

~RK

[former_member343107]

I followed those steps and the same error occurs. Maybe I should check the DTR DB directly? Could somebody tell me how to do that?

[former_member183805]

Hi Jerome,

If you get an "Internal Server Error" from DTR, you need to take a look at the "default trace" file on the server (Using Visual Admin). This will give more details on why the error occured.

If you need further help after that, I suggest you open an OSS message on the component BC-CTS-DTR.

Regards,

Manohar

[Former Member]

Hi all,

if you are using SAP DB, it's reported that this error when saving tracks may be caused by bad indices in SAP DB (of particular release - AFAIK 7.4.something). So to overcome this problem: 1st check your SAP DB for bad indices ( I did it from WEB DBM snap-in in SAPMMC -> Tuning -> Index Use -> Select Bad). If there are some bad indices, try to recreate them (SAPMMC -> Recovery -> Indexes). I did it one by one because the button Recrate all bad indexes didn't work for me, maybe you will be more lucky. Then saving of tracks wokred fine.

Regards, Richard.

[Former Member]

Which version of NWDI are you using?

Can you access that URL in a normal browser session? If not, try using the fully qualified domainname and see if that helps. If that is the case, make sure you have specified fully qualified domainnames in the URLs of your domain definition.