Dunning

[Former Member]

Hi,

can any one please explain, what the dunning process will do, how it is useful, i know about performing dunning, but i am not able to understand how it is useful, when we run dunning will it be sending any form to customer for notice as such, please explain from real time point of view.

[Former Member · Accepted solution]

Dear Sir,

Dunning is the process of the reminder to customers about the dues. This has got its own limitations as per the configurations. In this we do

1. Define the dunning procedure - text

2. Defining the intervals - Duration between the each interval ( for every 15 days or 30 day or 45 days like that and you can also manually modify the same)

3. You have to give the grace days also it means after the grace the dunning period starts from.

4. You need to define the amount specications for the dunning process( you may give the exemption like less than Rs.1000/- no dunning process)

5. For each dunning notice you need to specify the charges which will include to the invoice seperately as dunnig charges

6. You can specify the interest also

7. You need to define a form to get all the information into that "Define Forms" This form is pre designed form where the language will differ from one dunnig level to another dunnig level( You need to select the forms for each dunning level separetely at thetimeof dunning configuraton.

After the config take the print out and send it by post or email

Give the point if it useful

Thanks

Harikishan

[Former Member · Accepted solution]

Hi,

i am not getting any data generated when i run today, i am doing only for 1 customer, i had posted this customer on 02-11-2007, i had maintained dunning procedure for customer record, after running i had checked log it is giving 'data generated' but i am not able to see the list.

[Former Member]

Please check the interval which you have taken and grace days/ payment terms also.

Thanks

Harikisahn

[Former Member]

Hi venkat,

As you said dunning is a kind of reminder for payment against invoice. we normally send to our customer (it can be sent to vendor as well in case of purchase return cases).

In this the notice has to be printed (F140) and after printing the notice (dunning) the same is sent to customer on whom one or more invoice is due from one company code or more ( we can dun company code wise or combined for all). After dunning has been printed you can see the present level of dunning in the respective customer master data.

Dunning also involves interst and charges.

Hope this helps.

Regards

[Former Member]

Hi ,

Dunning is used to send the Dunning letters to Customers who have overdue out standings.

"Dunning is the process of notifying the customers about their Past dues".

Using dunning program we will create dunning forms ,Once you execute the dunning programethat dunning forms will be generated for each customer.That dunning forms will sent to Customers, this will serve as a Reminder for customers regarding their Outstanding payments.

Regards

Chandra.

[Former Member]

Hi chandra,

once after dunning we will be getting list, from this we can notice, is that from this notice we will generate the for which has been defined in the procedure for DUNNING text, is am correct, please confirm

[Former Member]

Exactly Venkat, in dunning Configuration you have to give Dunning Text , which contain the format of the Dunning Leteter.

Once you execute the dunning run, system wil print dunning letters in the format, which you given in the dunning text.That letters we will sent to Customer.

I think you clear, get back me if you have clarifications.

chandra

[Former Member]

Hi chandra,

thnks

Then what is the use of Dunning notice.

[Former Member]

That dunning letter contains the details of outstanding payments right,

once the customer receives the dunning notice , he will know what amount he is due,

then he will pay .

this dunning letter is used to inform or remember that customer have out standing bal;ance.

chandra

[Former Member]

That dunning letter contains the details of outstanding payments right,

once the customer receives the dunning notice , he will know what amount he is due,

then he will pay .

this dunning letter is used to inform or remember that customer have out standing bal;ance.

chandra