Please refer below link:
Hope this helps.
1.Go to www.service.sap.com
2.Click on SAP Support portal ,it will ask user name(Sxxxxxxxxx) and password
3.Click Help& support(its a TAB and next HOME)
4. Report product error.
you see new problem solving request
right side you will see System search.
system id :*
You needs to fill required information.
If this helps,please assign points.