9 Replies Latest reply: Jun 13, 2012 4:08 PM by Henning Abel RSS

Timeout settings - 400 Session timed out

Henning Abel
Currently Being Moderated

Hello SRM-gurus,


we're working with SRM 5.0 and internal ITS. We would like to change the session timeout settings for the Web-UI.

For example if a user is logged in but does not use the SRM-system for 40 minutes (no clicks). Then he should be able to go on working without getting the error message:


400 Session timed out - please log in again



Error: -11

Version: 7000

Component: ICM

Date/Time: Wed Feb 13 09:02:19 2008 

Module: icxxthr_mt.c

Line: 1705

Server: xyz

Error Tag: {-}

Detail: Session does not exist


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We found the thread "TIME OUT ERROR"


and tried to find the correct parameter in SMICM. Is it 'conn_timeout' or 'icm/keep_alive_timeout' or another one?


As Deepi P mentioned in this thread, there is no chance to change the paramter icm/keep_alive_timeout.


We would prefer a 2-hours timeout.


Thanks for your help in advance,