6 Replies Latest reply: Mar 31, 2008 11:04 AM by Phani Kumar Malakapalli RSS


Aman ullah
Currently Being Moderated

Hi Experts,


Could you please provide me with some basic inputs to start learning Alerts?

  • Re: Alerts
    Justin Santhanam
    Currently Being Moderated



    Please go thru this -ALERTS



  • Re: Alerts
    Agasthuri Doss
    Currently Being Moderated



    1) An Alert is a notification informing its recipients that a critical or very important situation has arisen. The

    situation is as severe that an action must be taken immediately in order to resolve the situation. The

    system recognizes the situation and sends the Alert.


    2) We use the Alert Configuration to have the system inform you of errors during message processing. we

    can receive the Alert by e-mail, fax, or SMS.


    3) To configure your Alerts, proceed as follows:


    a) Create the Alert Categories that we want to use in our Alert Rules.


    b) Create the Alert Rules in which we want to use our Alert Categories


    4) An Alert is an instance of an Alert Category


    5) Alert Categories can be defined by applications or customers using the Alert Category definition

    environment, which is accessed in Transaction Code ALRTCATDEF


    6) The Structure of Alert Category is defiened by the following


    a) Technical key (language-independent) for identification purposes


    b) Description (language-dependent)


    c) Classification


    d) Priority


    e) Maximum number of deliveries. (This applies to delivery to a destination other than the alert



    f) Expiry time (in minutes) after which the alert is deleted


    g) Escalation recipient to whom the alert is sent if it is not confirmed by any of its recipients


    h) Tolerance time before escalation


    i) Short text, long text, and title

    The title is used as mail title, fax subject, and alert title in the inbox. The long text is used as

    mail/fax body and the long text view in the inbox. The short text is used for pager and SMS.


    j) Container for variable definition if variables are to be used in the texts, or for other application-

    specific attributes


    k) Subsequent activities in the form of URLs



    Please go through the link

    http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm -





  • Re: Alerts
    NV Seshagiri
    Currently Being Moderated



    First start by creating the alerts with this BLOG



    Have a look at this SAP help file while creating the Container variables



    To send email tomail box automatically when alert occurs in XI

    Can you check whether the below authorization is given to that user.


    For the sending of alerts via external communication methods (e-mail, sms, fax) and for inbound processing, an RFC user has to be created on the central alert server with the role SAP_BC_ALM_ALERT_USER. The authorization objects contained in this role are S_OC_SEND and S_RFC.


    refer the help:




    check in ALRTCATDEF transaction what is the user maintained under the fixed receipent tab for that user check the email address in SU01 transaction.


    Please check in transaction SCOT (you can give address of your SMTP server in order to send mails),

    If it is configured then probably you need to personalized alert delivery. In alert inbox you can select personalized alert delivery and check for "Mail" option.


    In SCOT you can see how many mails have beed sent via your XI system.


    most of the time email problem is solved by correcting configuration in SCOT. For testing mail system click on System->short message and then send one message to yourself





  • Re: Alerts
    Kishore Kumar N.T
    Currently Being Moderated



    Check with this links this might be very much useful for creating alerts..




    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step - Alert Configuration

    /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide - Trouble shoot alert config

    /people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1 -- ccms alerts – 1

    /people/aravindh.prasanna/blog/2005/12/24/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-2 -- ccms alerts – 2

    /people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3 -- ccms alerts --- 3

    Alerts with variables from the messages payload (XI) - UPDATED -



    From HelpFile




    • Re: Alerts
      Chirag Gohil
      Currently Being Moderated



      What is alert:

      Alerts within XI give us a simple way to monitor only those errors that we want to and send alert messages to different people depending on the alert category.


      Alert configuration is used to have the system inform you of errors during message processing.


      By using the Alert Framework, central monitoring can be provided with all errors reported during message processing in ABAP and Java. This enables an improved reaction to such errors in both the ABAP runtime and the Java-based Adapter Engine. For this purpose, the Alert Framework is provided with rules based on certain events and on information from the header of the message protocol. These rules determine whether alerts are send or not.


      Alert procedure:

      For raising an alert you need to first configure the alert please follow the below weblog written by Michal Krawczyk




      Configuration steps are: go to transaction ALRTCATDEF

      1) Define Alert Category

      2) Create container elements which are used for holding an error messages.

      3) Recipient Determination.


      Alert can be triggered in different ways.


      1) Triggering by Calling a Function Module Directly.


      2) Triggering by Calling a Function Module in the Workplace Plug-In.

      3) Triggering with an Event Linkage.

      4) Triggering with the Post Processing Framework (PPF) or Message Control (MC)

      5) Triggering from a Workflow.

      6) Triggering from CCMS with autoreaction.

      7) Triggering from BPM.



      8) Triggering alert by configuring a rule from RWB.



      The following predefined user roles are available for customizing and administration:


      •     SAP_BC_ALM_CUST for customizing authorization.

      •     SAP_BC_ALM_ADMIN for administration authorization. The administrator has the authorization for all activities. He or she can also read and confirm alerts for other users. In addition, the administrator can execute report RSALRTPROC to delete, escalate, and deliver alerts as well as to delete logs.

      •     For the sending of alerts via external communication methods (e-mail, sms, fax) and for inbound processing, an RFC user has to be created on the central alert server with the role SAP_BC_ALM_ALERT_USER. The authorization objects contained in this role are S_OC_SEND and S_RFC.

      •     Accessing alert inbox the userid has to have the role SAP_XI_MONITOR.

      •     SAP_ALM_ADMINISTRATOR - Alert Management Administrator


      Refer link for user roles: http://help.sap.com/saphelp_nw2004s/helpdata/en/74/03b140ade49c2ae10000000a155106/content.htm




  • Re: Alerts
    Phani Kumar Malakapalli
    Currently Being Moderated


    Alerting is an function of Runtime Workbench along with Message archiving,End-to-end monitoring, Performance Monitoring,Cache monitoring.

    Alerting is no longer dependent on the configuration and activation of end-to-end

    monitoring. Consequently, the delay between when an error occurs in message

    processing and the creation of an alert is significantly reduced. Furthermore, you no

    longer need to schedule the report SXMSALERT_PROCESS_DATA_GET as a

    background job.The Runtime Workbench has CCMS Alert Monitor thru which

    You can now configure one new CCMS Alert Monitor per Adapter Engine for

    adapter-specific processing errors.Alerts triggered by the Runtime Workbench can now be forwarded to the CCMS Alert

    Monitor and displayed there.

    See also SAP Note 824039.

    Thru Runtime Workbench we can access alert inbox, alert configuration

    In process Integration with Central SAP Monitoring Infrastructure we Drill down to individual process steps and Use SAP Web AS Alert Framework.

    In SAP Web AS Alert Framework, we Classify errors and Alert channels (such as e-mail) available.


    Objective: Active Monitoring

    CCMS Alerts + message-oriented alerts

    Based on SAP's Basis Alert Framework

    Alerts propagated through E-Mail, SMS,

    In Monitoring the SAP Exchange Infrastructure, Message Alerting is part of Runtime Workbench.

    Alerting Framework

    ?? Configuration of alerts to reflect the needs of specific processes

    ?? Part of SAP Web AS

    Alert Configuration



    Alert Inbox



    Alert Notification Step-by-Step




    Defining Alert Classifications



    Triggering Alerts



    Setting up alerts

    Setting up alerts in RZ20


    Alert Management



    Alert Notification



    Custom Alerts in CIC Win Client for CRM 5.0