Hi all,
My problem: CCMS auto-alert doesnu2019t work. It only works on manually.
Following shows my configure and the setting procedure.
Any step I missed or wrong?
remark - platform = SAP Enterprise R/3 4.7c
For more detail info, please go to:
Link: [http://www.geocities.com/cchk_sap/CCMS_Problem.doc]
1. Run TCode RZ21, Create Method zCCMS_OnAlert_Email by copying CCMS_OnAlert_Email
- Run RZ21
- Click Display Overview in Methods with Method definitions selection
- Copy CCMS_OnAlert_Email and create new method zCCMS_OnAlert_Email
- Go to tab Parameters of zCCMS_OnAlert_Email
- Input 3 Parameters
- Sender = CCMS_Alerts
- Recipient = xxxxxxxxxxxxxxx
- Recipient-TypeID = U
- Go to tab Release, select all 3 options: Data Collection Method, Auto-Reaction Method, and analysis method
2. Run TCode RZ20, Assign zCCMS_OnAlert_Email to one CCMS Monitor Template
- Run RZ20
- Select Dialog Overview -> Users Logged On -> My Testing SAP Server
- And then click Properties
- Go to tab PerformanceAttribute, Change Threshold values
- Threshold values
- Change from Green to Yellow = 5
- Change from Yellow to Red = 7
- Reset from Red to Yellow = 6
- Reset from Yellow to Green = 4
remark - it makes a new alert created if more than 7 users logon
- Go to tab Methods, set Start the data collection method every = 60 seconds
- Assign zCCMS_OnAlert_Email as a method in Auto-reaction method and in Analysis method
3. Testing
After 7 users logon, a new alert created.
But after more than 30 minutes, I still cannot receive the auto-alert email.
I go to the template again, right click the monitor-item and select Start Analysis method. The alert mail sent t my mailbox, but it is not automatic. It is manual action.
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