My Inbox: Custom workflow with "Advancing with Immediate Dialog"

[masa_139]

Let me share how to integrate a custom workflow template which uses the "Advancing with Immediate Dialog" function.

My Inbox is a central inbox which can handle multiple workflow engines. It can work with SAP Business Suite (SAP Business Workflow , ABAP) and BPM Workflow (Java) and 3rd party workflow (by developing provider interfaces)

Challenges:

If the custom workflow template uses the "Advanced with Immediate Dialog" which only works for SAPGUI, user should execute similar workitem again in the My Inbox. It is not a good usability.

If the workitem is executed in SAPGUI, users don't feel executing similar workitem again because SAP Buisness Workflow brings the next workitem automatically.

This is a challenge when you execute a workitem in non SAPGUI like Fiori My Inbox or Portal UWL.

Solution:

A solution is removing the sequential dialog chain from the custom workflow template. Make those 2 steps to 1 step.

To do make it to 1 step, first remove the second step in the custom workflow template and implement the second step method in the first step.

For SAP Fiori users:

Implement the BADI. App Extensibility: My Inbox - SAP Fiori Apps - SAP Library

Fior SAPGUI users:

Implement the program exit at the user decision task.

Reference: User Decision + Program Exit

Regards,

Masa / SAP Technology RIG