Unicode support in PDF format :: Crystal Reports XI R2

[Former Member]

Hi,

We are using crystal reports XI at present. While generating the report using JRC and exporting the same in PDF format does not display the unicode characters (japanese). However, exporting the reports in RTF format or displaying HTML content using crystalviewer displays the unicode data properly.

We have heard that CR XI R2 package does this support in displaying the unicode characters for PDF format.

So we have downloaded the latest files from BO forum and we tried. But the result is the same, it does not display the unicode characters.

Is there any work around to display the japanese characters??

Changing the font type to MS-MINCHO in the respective fields in the RPT object does this trick. But we almost have 35 rpt files and needs to be supported for European and as well asian languages.

Changing for the font type for every reports or keeping different RPT files for differnet languages will be tedious to do.

Is there any JRC method available to set the font type @ runtime?

Thanks in advance.

[Former Member · Accepted solution]

Hi,

We are facing a problem while exporting the reports in PDF/RTF format.

com.crystaldecisions.sdk.occa.report.lib.ReportSDKException:

Logon Error: Io exception: Connection refused

(DESCRIPTION=(TMP=)(VSNNUM=169869824)(ERR=12518)

(ERROR_STACK=(ERROR=(CODE=12518)(EMFI=4))(ERROR=

(CODE=12560)(EMFI=4))(ERROR=(CODE=530)(EMFI=4))

(ERROR=(BUF='64-bit Windows Error:233 Unknown

Error'))))---- Error code:-2147467259 Error code name:failed

is getting displayed. This error message is not consistent. At times the report is getting generated

Please suggest a solution to solve this problem.

Thanks in advance.

[ted_ueda · Accepted solution]

To ensure maximum visibility for your post, I recommend creating a new thread for each issue.

For your specific question, I recommend the Business Objects SDK Application Development -> Java Development forum.

Sincerely,

Ted Ueda

[Former Member]

Hi Ted,

Thanks for your prompt and quick reply.

When can we expect the CR4E version 2 release?

Will there be any intermediate release for this PDF unicode support?

Is there any work around to change the font type @ runtime using any of the JRC API methods?

Looking forward your answers.

Thanks once again for reply.

[ted_ueda]

> When can we expect the CR4E version 2 release?

It's currently projected for end of this year. However, there's currently no official release date.

> Will there be any intermediate release for this PDF unicode support?

There's no plans for an intermediate release with PDF font subsetting.

> Is there any work around to change the font type @ runtime using any of the JRC API methods?

There's currently no public API that allows you to set the font type. If you have access to another API - such as the .NET-based CR.NET in-process RAS SDK comes with Crystal Reports XI Release 2 Developer Edition Service Pack 2 and Crystal Reports 2008, then that would have the functionality to programmatically change fonts.

It's just a limitation with the current version of the JRC/CR4E.

Sincerely,

Ted Ueda

[Former Member]

Hi

Please visit the following links. They might help.

1. http://forums.msdn.microsoft.com/en-US/vscrystalreports/thread/fab852a6-e283-4905-8b33-b3accdb72453/

2. https://boc.sdn.sap.com/node/860

Hope this helps!!

Regards

Sourashree

[ted_ueda]

Those links won't help.

The current implementations of the JRC - newest version being Crystal Reports for Eclipse version 1 - indexes fonts in PDF files. This differs from the other Crystal engines that subset (embed) font glyphs in the PDF.

This comes with a limitation - only characters representable in the ANSI character set and the Adobe Asia language pack (Chinese/Japanse/Korean) can be displayed in the PDF created by the JRC.

This leaves out many European (especially Eastern European) characters, and Asian characters not ANSI encoded or outside of the Asia language pack.

You also have to have the fonts installed on the machine where you're viewing the PDF.

The above are the reasons why why you can't display European characters, or Japanese characters outside of MS Mincho.

The next version of the JRC - Crystal Reports for Eclipse version 2 - slated to come out the end of 2008Q4 is slated to have the PDF font embedding functionality.

Sincerely,

Ted Ueda

[Former Member]

Ted Ueda or any system moderator I am desperate need of help and no ones seems to be responding!

Does anyone no how to configure a java/CR XI (sp3) web application to print on a linux box. We created an application which works fine on Windows-w/Tomcat server but when we deploy it to a linux-w/Jboss server the application will display the report (albeit slowly) but will not print and if we export to pdf or rpt format it and then try to open the file we get the message that the file is corrupt.

Also how can I open a technical support case. It was so much easier under the old Diamond website.

[ted_ueda]

Do you have a current support contract? Or do you wish to purchase support? Or are you looking for the old Assist support case?

As for your post and why no-one's responding:

[Rules of Engagement|https://www.sdn.sap.com/irj/sdn/wiki?path=/x/fgq]

You're discouraging others from replying to your post by not following the forum rules.

You're multi-posting. You're not providing sufficient information. You state a very general issue with no detailed information.

Is JBoss on the supported platform list for your version of Crystal?

Which SDK are you using - there are multiple SDKs for Java?

How is the export being corrupted?

[Fiddler|http://www.fiddlertool.com/fiddler/] or [Charles|http://www.charlesproxy.com/] may help in this regard.

Sincerely,

Ted Ueda