on 12-09-2008 12:58 PM
HI Friends
In return order with reference to billing Document (Billing Qty Example 10.00Mts) ,We are creating 10.00Mts return order as return order.
System is allowing to create again with reference to the existing billing number ( as per business requirement system should not allow to create the same refernce Billing document ) How we can control the same.
Regards,
Udhay
Hi,
You need to control thisthrough copy control setting at the item category level for your return order type & Billing document type which is used as reference
Enter + ve sign there ,
then run a fresh cycle & see if solves your query
Hope this helps
Thanks
Prashant
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Dear Udhay
It is a standard behaviour only. You know why ??
You have despatched some 10 line items to a customer in one billing document. In this, the customer has rejected any of those line items with part quantity and also he has indicated that he will keep posted for further rejections.
So as per your requirement, if system does not allow you to create multiple return orders against one billing document, how can you create one more return order referencing the same billing document in case the customer claims further rejection ??
thanks
G. Lakshmipathi
Dear Lakshimipathi
Weu have despatched some 10 line items to a customer in one billing document.
The same 10 Line item are rejected by Customer.So we are creating Return order with reference to Billing Document.
I had tried to create return order again with reference to the excisting billing document.As per business requirement system should not allow to create one more return order referencing the same billing document.Eventhoug system is allowing How do we control this senerios.
I have change the settings from Item Category Complection Rule as C "Complite refered target Qty
Please try from your end and than give your soluctions please
Regards,
udhay
Hi,
Go to Tcode VTAF and select your return order and billing document combination.
Go to the item level and select your item category.
In that you will find Pos/neg. quantity in that put + if it was blank.
Save the document and now try your process again.
If still getting the problem then let us know.
Regards
Raj.
You have posted this issue before also just check out that solution.
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