Internal error: doc.balance not zero F110

[Former Member]

Hi All,

I need help from your side,

While doing F110 and when I see the proposal log I found there was message saying

Internal error: doc.balance not zero / comp.code XXXX vendor XXXXXXXX

Balances: 0.00 EUR / 0.00 EUR

Balances: 800 / 0.00

So can some one guide me on this.

Thanks in Advance.

Regards,

Kiran

[Former Member]

I believe you are paying something in EUR which is being cleared perfectly.

However, its value in other currencies (maybe your local currency?) is not 0 because the invoice and the payment were made in different moments and you don't have configured a Payment Difference Account.

Check that configuration in OB09 to validate that your account has an account for exchange rate differences.

Otherwise, try to pay it manually through F-53 to see what the problem is.

Hope this will help.

Regards,

Fede

[ameet_desai]

Hi Kiran,

You Debit Total is not equal to your credit total. There is a difference of 800. The difference is causing the error.

Thank You.

Regards,

AVD