Cannot connect to DCOM Interface of Start Service: -2147220480

[Former Member]

Hi, OS Win 2003 SP2, Oracle 10.2.0.2 . Kernel patch 144.

When i am starting the SAP through MMC it getting error message the

cannot read registration directory :
<Hostname>\sapmnt\<SID>\SYS\global\sapcontrol.

I checked that SAPService<SID> is running, but i check the file in sapstartsrv.log

trc file: "sapstartsrv.log", trc level: 0, release: "700"

-

---

pid 2380

Sat Mar 07 16:56:17 2009

SAP HA Trace: Build in SAP Microsoft Cluster library '700, patch 144, changelist 957098' initialized

Initializing SAPControl Webservice

SapSSLInit failed => https support disabled

Starting WebService Named Pipe thread

Starting WebService thread

Webservice named pipe thread started, listening on port
.\pipe\sapcontrol_01

Webservice thread started, listening on port 50113

R3trans -d Log file

4 ETW000 R3trans version 6.14 (release 700 - 15.06.07 - 15:50:00).

4 ETW000 ===============================================

4 ETW000

4 ETW000 date&time : 07.03.2009 - 17:26:12

4 ETW000 control file: <no ctrlfile>

4 ETW000 R3trans was called as follows: R3trans -d

4 ETW000 trace at level 2 opened for a given file pointer

4 ETW000 [dev trc ,00000] Sat Mar 07 17:26:14 2009 10813 0.010813

4 ETW000 [dev trc ,00000] db_con_init called 19 0.010832

4 ETW000 [dev trc ,00000] create_con (con_name=R/3) 33 0.010865

4 ETW000 [dev trc ,00000] Loading DB library 'dboraslib.dll' ... 33 0.010898

4 ETW000 [dev trc ,00000] load shared library (dboraslib.dll), hdl 0 41979 0.052877

4 ETW000 [dev trc ,00000] using "F:\usr\sap\SRM\SYS\exe\uc\NTAMD64\dboraslib.dll"

4 ETW000 16 0.052893

4 ETW000 [dev trc ,00000] Library 'dboraslib.dll' loaded 7 0.052900

4 ETW000 [dev trc ,00000] function DbSlExpFuns loaded from library dboraslib.dll

4 ETW000 6168 0.059068

4 ETW000 [dbcon.c ,00000] *** ERROR => Version mismatch between kernel (700.08) and DBSL shared library (7)

4 ETW000 10095 0.069163

2EETW169 no connect possible: "connect failed with DBLI_RC_LOAD_LIB_FAILED."

But i have not done any of the kernel upgrade.

Please guide me how to resolve.

Mahesh

[former_member204746 · Accepted solution]

update your kernel with both files:

SAPEXE_xxx.SAR

SAPEXEDB_xxx.SAR

[Former Member · Accepted solution]

Hi Eric,

But i am surprised that why its happening like this on Win only. Suddenly the server got down and i can not see any error message, but when i try to start the SAP from MMC it says that cannot read registration directory :
<hostname>\sapmnt\SID\SYS\global\sapcontrol. I am not getting any clue on this. Any how i will try by updating the kernel.

Mahesh

[Former Member · Accepted solution]

Hi Eric,

After updating the kernel, Its still the same error.

Mahesh

[former_member204746 · Accepted solution]

please re-post trans.log file you get after running R3trans -d

[Former Member · Accepted solution]

Hi All,

Sorry for the replying late.. The issue is with services at OS level .. After restarting the server service from services.msc the issue has been resolved..

Mahesh

[Former Member]

Dear Friends,

We also faced same issue when we try to start SAP through MMC (but in our case we moved our SAP system from one host to another host)

"cannot read registration directory :
<Hostname>\sapmnt\<SID>\SYS\global\sapcontrol"

Thanks to Mahesh - We were able to start SAP after restarting SAP service from services.msc.

Regards,

Mukul SHarma

[Former Member]

Hai,

Seems to be the problem with dboraslib.dll try to update the dll from Service market place.

Check the SAP Note:556232.

Regards,

Yoganand.V

[Former Member]

Hi,

When i checked in the sapstartcon.trc file it shows that

Start service SAPSRM_00 on machine
Hostname

OpenSCManager of
Hostname failed. Error#: 5

Cannot connect to DCOM Interface of Start Service: -2147220480

Please guide me how to proceed with

Mahesh