on 06-09-2009 3:45 PM
In trying to activate BI content, 'InfoObject Actual for Netweaver Demo', on clicking install after selecting the grouping settings, i get the error message
"System error occurred during lock management"
What causes this problem and how do i successfully install BI content?. Please assist.
Hi,
The error indicates missing or inactive message/enqueue server or network problems.
Please follow the steps below to help troubleshoot the problem
1. Logon to each server separately and goto SM12->Extras->Diagnostics to test the connections for the enqueue server. This will test the access of each server.
2 Use SMGW and SM59 to test the RFC connections. See SAP Note 47682.
You may want to have your network administrator/Basis people test the connections & analyse the network.
Use the message server/logon group testing tool "lgtst" (Note 64015), & the "niping" program (Note 500235) to diagnose the network.
Have a look at attached note 124562 in order to check if you have a hostname resolution problem.
Check your DNS / network setting that this kind of problems can not lead to blocking situations of the dispatcher.
To avoid the blocking of the dispatcher you can set the parameter
rdisp/reverse_name_lookup = 0 to avoid such situations.
Best of luck.
Rgds,
Colum
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I have Used the diagnostics tools as you suggested and i get the following on the top part:
Error: Address Lock server is not listed in the message server:
Error: System has no lock management
Then under Diagnosis area, there are a number of errors as follows:
Error: No Lock server connected to message server
Error: System error during lock operation
Error: Unexpected error occured in lock operation. SY-SUBRC= 8.
in transaction SM21, i also have various error messages including:
Error calling the central lock handler.
Dequeue All call failed.
Unable to reach central lock handler.
Previous message was suppressed 24 times.
Please analyse and assist.
check this http://help.sap.com/saphelp_nw04/helpdata/en/80/1a66d5e07211d2acb80000e829fbfe/frameset.htm
Before installing BI content, please simulate the same to find if there is any error
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
86 | |
10 | |
10 | |
9 | |
6 | |
6 | |
6 | |
5 | |
4 | |
3 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.