Saprouter Error:Timeout while pending for route completion

[Former Member]

Please help me with this connection troubleshoot, status of our network are as follows:

Settings:

Global IP : WW.XX.YY.ZZ --Natted to AA.BB.CC.DD

Port Open on Firewall:

SAPROUTER 3200 3299

Gateway 3300 3399

SNC Gateway 4800 4899

Host file entry for PRD R/3, BI PRD server, saprouter machine, sapserv2 on all system.

Service file entry for BI server 3601 in saprouter system is done.

SAPROUTER version 700 u2013 221

Saprouter is setup with all the environment variables set e.g: In user

variables SNC_LIB, & in system variables SECUDIR.

OSS1 setting is as per note # 33135 - Guidelines for OSS1

We are able to ping to 194.39.131.34 sapserv2 from all the system even the BI PRD server.

SAP Connection to BI server is open

Service connector is running

SAPROUTTAB:

1. SNC-connection from and to SAP

KT "p:CN=sapserv2, OU=SAProuter, O=SAP, C=DE" 194.39.131.34 *

1. SNC-connection from SAP to local R/3-System for Support

KP "p:CN=sapserv2, OU=SAProuter, O=SAP, C=DE" 10.0.0.18 3200

KP "p:CN=sapserv2, OU=SAProuter, O=SAP, C=DE" 10.0.0.18 3201

KP "p:CN=sapserv2, OU=SAProuter, O=SAP, C=DE" 10.0.0.15 3200

KP "p:CN=sapserv2, OU=SAProuter, O=SAP, C=DE" * *

#Access from the local Network to SAPNet - R/3 Frontend (OSS)

P 10.0.0.19 194.39.131.34 3299

P * 194.39.131.34 3299

P * * *

1. deny all other connections

2. D * * *

I am creating 2 part to this post as this post is getting jumbled up and making it to difficult for people to read. The second part conatins the error log from trc files.

Edited by: gab basis on Dec 24, 2009 6:45 PM

[Former Member · Accepted solution]

In addition to what is mentioned above, double-check the services file to see if all the needed services are listed (sapdp99 being one).

J. Haynes

[Former Member · Accepted solution]

Hi Haynes,

Thanks for offering to help troubleshoot this issue. I have cross checked once again sapdp99 3299/tcp # SAP System Dispatcher Port entry is there in services file of the router and the R/3 System.

Regards

gab

[Former Member]

Resolved.

[Former Member]

Hi Gab

We are having the same issue. Can you please let me know how you fixed this issue on your end?

Thanks

Kalyan

[Former Member]

Troubleshoot as per note: 24177.

G:\usr\sap\BIP\D01\exe>lgtst -

H /H/saprestore/S/sapdp99/H/194.39.131.34/S/sapdp9

9/H/oss001/S/sapmsO01 -S x -W 30000

using trcfile: dev_lg

[Thr 1156]

*****************************************************************************

*

[Thr 1156] * LOCATION SAProuter 38.10 on 'SAPROUTER'

[Thr 1156] * ERROR partner 'sapserv2:sapdp99' not reached

[Thr 1156] *

• TIME Thu Dec 24 16:52:14 2009

[Thr 1156] * RELEASE 700

[Thr 1156] * COMPONENT NI (network interface)

[Thr 1156] * VERSION 38

[Thr 1156] * RC -92

[Thr 1156] * MODULE nixxi.cpp

[Thr 1156] * LINE 2823

[Thr 1156] * DETAIL NiPConnect2

[Thr 1156] * SYSTEM CALL connect

[Thr 1156] * ERRNO 10061

[Thr 1156] * ERRNO TEXT WSAECONNREFUSED: Connection refused

[Thr 1156] * COUNTER 62

[Thr 1156] *

[Thr 1156]

We are unable to connect to SAP using RFC connection connection test using SM59 - SAPOSS is failing.

I have checked mostly all of the messages posted for this kind of errors but no success, so also I have checked the notes. Kindly advice the mismatch in settings to be corrected

Your response is much awaited.

Regards

GAB

Edited by: gab basis on Dec 24, 2009 6:58 PM

[Former Member]

Hi Gab,

Use the local IP of the router in the SAPOSS connection i.e AA.BB.CC.DD, not the public IP i.e. XX.YY.ZZ....

Also the User should be OSS_RFC.

Please do the changes and do a test connection.

Revert if the issue persists.

Cheers...,

Raghu

[Former Member]

Hi Raghu,

Sorry for a late reply and thanks for offering to help. I tried what you mentioned in the troubleshoot but it immediately throws the following error

trc file: "dev_lg", trc level: 1, release: "700"

[Thr 628] Mon Jan 04 18:28:17 2010

[Thr 628] *** ERROR => NiBufIProcMsg: hdl 0 received rc=-104 (NIEROUT_SNC_FAILURE) from peer [nibuf.cpp 212

[Thr 628] *** ERROR => MsINiWrite: NiBufSend (rc=NIEROUT_SNC_FAILURE) [msxxi.c 2480]

[Thr 628] *** ERROR => MsIAttachEx: MsINiWrite (rc=NIEROUT_SNC_FAILURE) [msxxi.c 734]

[Thr 628] *** ERROR => LgIAttach: MsAttach (rc=NIEROUT_SNC_FAILURE) [lgxx.c 3980]

[Thr 628] *** ERROR => LgApplSrvInfo: LgIAttach(rc=LGEMSLAYER) [lgxx.c 1272]

[Thr 628]

*****************************************************************************

*

[Thr 628] * LOCATION SAProuter 38.10 on 'SAPRESTORE'

[Thr 628] * ERROR SNC processing failed:

• SncSessionInitiatorAK

[Thr 628] *

• TIME Mon Jan 04 18:28:01 2010

[Thr 628] * RELEASE 700

[Thr 628] * COMPONENT NI (network interface)

[Thr 628] * VERSION 38

[Thr 628] * RC -104

[Thr 628] * MODULE nisnc.c

[Thr 628] * LINE 1080

[Thr 628] * DETAIL NiSncIInitHdlSecurity: sncrc=-4;002F0300

[Thr 628] * COUNTER 709

[Thr 628] *

[Thr 628] *****************************************************************************

[Former Member]

Hi Gab,

Have you configured the SNC properly ?

I mean the installation of SAP router certificate and other parameters ?

Please recheck the SNC configuration.

Cheers....,

Raghu

[Former Member]

Thanks everybody for all the help in resolving the issue at hand. This is issue is now resolved.

Regards

[Former Member]

Errors:

dev_rf_trc

• Trace file opened at 20091224 135230 India Standard Time, SAP-REL

700,0,221 RFC-VER U 3 1090073 MT-SL

Error RFCIO_ERROR_SYSERROR in abrfcpic.c : 2517

LB: Hostname or service of the message server unknown

DEST =SAPOSS

MSHOST =/H/WW.XX.YY.ZZ /S/sapdp99/H/194.39.131.34/S/sapdp99/H/oss001

R3NAME =OSS

GROUP =EWA

ABAP Programm: RSRFCPIN (Transaction: SM59)

User: SEALBASIS (Client: 900)

Destination: SAPOSS (handle: 2, , )

dev_lg_trc

-

---

trc file: "dev_lg", trc level: 1, release: "700"

-

---

[Thr 332] Thu Dec 24 13:53:09 2009

[Thr 332] ***LOG Q0I=> NiPConnect2: connect (10060: WSAETIMEDOUT:

Connection timed out) [nixxi.cpp 2823]

[Thr 332] *** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 0 /

sock 1892

(SI_ECONN_REFUSE/10060; I4; ST; 116.214.28.72:3299) [nixxi.cpp

2823]

[Thr 332] *** ERROR => MsIAttachEx: NiBufConnect

to /H/WW.XX.YY.ZZ /S/sapdp99/H/194.39.131.34/S/sapdp99/H/oss001/S/sapmsO01/x failed (rc=NIEC

[Thr 332] *** ERROR => LgIAttach: MsAttach (rc=NIECONN_REFUSED)

[lgxx.c 3980]

[Thr 332] *** ERROR => LgApplSrvInfo: LgIAttach(rc=LGEMSLAYER)

[lgxx.c 1272]

[Thr 332]

*

[Thr 332] * ERROR partner '116.214.28.72:sapdp99' not reached

[Thr 332] *

• TIME Thu Dec 24 13:53:09 2009

[Thr 332] * RELEASE 700

[Thr 332] * COMPONENT NI (network interface)

[Thr 332] * VERSION 38

[Thr 332] * RC -10

[Thr 332] * MODULE nixxi.cpp

[Thr 332] * LINE 2823

[Thr 332] * DETAIL NiPConnect2

[Thr 332] * SYSTEM CALL connect

[Thr 332] * ERRNO 10060

[Thr 332] * ERRNO TEXT WSAETIMEDOUT: Connection timed out

[Thr 332] * COUNTER 1

[Thr 332] *

[Thr 332]

Edited by: gab basis on Dec 24, 2009 6:59 PM