on 11-18-2010 8:34 AM
Hi all,
We are running EHP1 upgrade.
While the installation is in process at postprocessing phase, I lost the remote connectivity to server. Now I am unable to start EHP installer again from the same lnstallation dir. It returns SL Controller exiting error.
Having gone through some other SDN posts, it appeared to be a problem with UAC. In our case we are using Win2003 and I already executed "change user /install" command to enable remote installation. In addition, the JCE 90000125.zip downloaded from SMP is also availabe in the inst. dir. I also tried with sun jce 1.5.0 but the error still persist.
Since EHPi comes with it's own JVM so the java version is irrelevant, please suggest if I missed out something.
Regards.
Hi,
What command are you using to start EHP installer?
/STARTUP "jce_policy_zip=<policy zip archive>
This is correct if you're starting the upgrade tp EHPI for the first
time. This is needed because EHPI needs to extract some files to the
local directory.
As your upgrade is already running, the correct way to start the
controller is:
sidadm> ./STARTUP
This is explained on EHPI guide.
You can find this guide on:
- service.sap.com/instguides
- SAP NetWeaver -> SAP NetWeaver 7.0(2004s) -> Installation
- enhancement package installation guides -> OS-> Database
On this guide you can there are 2 sections:
- 5.1 - Starting the Installation Program
/<inst. dir.>/STARTUP "jce_policy_zip=<policy zip archive>
- 5.3 - Restarting the Installation Program
This chapter says:
"Procedure:
To restart the installation program, execute the startup script
from enhancement package installation directory:
/<installation directory>/STARTUP
Please try to start the controller again using the command:
/<installation directory>/STARTUP
Regards,
Aidan
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Hi Aidan,
Thanks for the detailed response.
This is a windows installation so as the inst guide says we started ehpi from installation dir (suggested in the inst guide) using followin command:
startup "jce_policy_zip=c:\ehpi"
The first time all went well and installatino went flying until Postprocessing, this is where I lost remote connectivity and the session where ehpi was running was somehow not connecting, each connectivity attempt would open another session for
same user <sid>adm using remote desktop. After a reboot, we connected back and ran the following commands:
change user /install
(to enable remote installation mode)
and then to run ehp installer we tried:
<installation dir>:\ STARTUP
This would result in above error resulting a failure to connect to ehp installer. I have checked the bw system, it is upgraded to ehp1 SP7, but the post processing and finalization activities are still pending.
Regards.
Mohammad
Hi,
The STDServer.log is as follow:
Nov 16, 2010 5:21:00 PM [Info ]: *************************************************
Nov 16, 2010 5:21:00 PM [Info ]: Starting SL Controller listening on port 4241 ...
Nov 16, 2010 5:21:00 PM [Info ]: Starting StorageService ...
Nov 16, 2010 5:21:00 PM [Info ]: Initializing SecurityManager ...
Nov 16, 2010 5:21:02 PM [Info ]: Server certificate fingerprint is 1E 23 DE B7 9D 9F C7 84 99 8D 87 77 B8 86 13 60
Nov 16, 2010 5:21:02 PM [Info ]: Configuring HTTPManager ...
Nov 16, 2010 5:21:02 PM [Info ]: Starting WebstartService ...
Nov 16, 2010 5:21:02 PM [Info ]: Starting RoleService ...
Nov 16, 2010 5:21:02 PM [Info ]: Starting AlertService ...
Nov 16, 2010 5:21:02 PM [Info ]: Starting NotesService ...
Nov 16, 2010 5:21:02 PM [Info ]: Starting ProcessService ...
Nov 16, 2010 5:21:02 PM [Info ]: MIDService switched off.
Nov 16, 2010 5:21:02 PM [Info ]: Starting FileService ...
Nov 16, 2010 5:21:02 PM [Info ]: LogService switched off.
Nov 16, 2010 5:21:02 PM [Info ]: Starting MailService ...
Nov 16, 2010 5:21:02 PM [Info ]: Starting services ...
Nov 16, 2010 5:21:02 PM [Info ]: Starting service "DSUService" ...
Nov 16, 2010 5:21:07 PM [Info ]: Service "DSUService" started
Nov 16, 2010 5:21:07 PM [Info ]: Services started.
Nov 16, 2010 5:21:07 PM [Info ]: Starting HTTP server listening on port 4239 ...
Nov 16, 2010 5:21:07 PM [Info ]: HTTP server started.
Nov 16, 2010 5:21:07 PM [Info ]: SL Controller started.
Nov 18, 2010 12:56:02 PM [Info ]: *************************************************
Nov 18, 2010 12:56:02 PM [Info ]: Starting SL Controller listening on port 4241 ...
Nov 18, 2010 12:56:02 PM [Info ]: Starting StorageService ...
Nov 18, 2010 12:56:04 PM [Info ]: Initializing SecurityManager ...
Nov 18, 2010 12:56:22 PM [Info ]: Server certificate fingerprint is 1E 23 DE B7 9D 9F C7 84 99 8D 87 77 B8 86 13 60
Nov 18, 2010 12:56:31 PM [Info ]: Configuring HTTPManager ...
Nov 18, 2010 12:56:31 PM [Info ]: Starting WebstartService ...
Nov 18, 2010 12:56:31 PM [Info ]: Starting RoleService ...
Nov 18, 2010 12:56:31 PM [Info ]: Starting AlertService ...
Nov 18, 2010 12:56:31 PM [Info ]: Starting NotesService ...
Nov 18, 2010 12:56:31 PM [Info ]: Starting ProcessService ...
Nov 18, 2010 12:56:32 PM [Info ]: MIDService switched off.
Nov 18, 2010 12:56:32 PM [Info ]: Starting FileService ...
Nov 18, 2010 12:56:32 PM [Info ]: LogService switched off.
Nov 18, 2010 12:56:32 PM [Info ]: Starting MailService ...
Nov 18, 2010 12:56:32 PM [Info ]: Starting services ...
Nov 18, 2010 12:56:32 PM [Info ]: Starting service "DSUService" ...
Nov 18, 2010 12:56:33 PM [Error ]: java.lang.NoClassDefFoundError: com/sap/sdt/server/core/security/Crypter
Nov 18, 2010 12:56:34 PM [Error ]: java.lang.NoClassDefFoundError: com/sap/sdt/server/core/security/Crypter
Nov 18, 2010 12:56:34 PM [Error ]: Start of "DSUService" failed.
Nov 18, 2010 12:56:34 PM [Fatal ]: Error during controller startup.
Nov 18, 2010 12:56:34 PM [Fatal ]: SL Controller exiting.
Nov 18, 2010 1:06:53 PM [Info ]: *************************************************
Nov 18, 2010 1:06:53 PM [Info ]: Starting SL Controller listening on port 4241 ...
Nov 18, 2010 1:06:53 PM [Info ]: Starting StorageService ...
Nov 18, 2010 1:06:53 PM [Info ]: Initializing SecurityManager ...
Nov 18, 2010 1:06:54 PM [Info ]: Server certificate fingerprint is 1E 23 DE B7 9D 9F C7 84 99 8D 87 77 B8 86 13 60
Nov 18, 2010 1:06:54 PM [Info ]: Configuring HTTPManager ...
Nov 18, 2010 1:06:54 PM [Info ]: Starting WebstartService ...
Nov 18, 2010 1:06:54 PM [Info ]: Starting RoleService ...
Nov 18, 2010 1:06:54 PM [Info ]: Starting AlertService ...
Nov 18, 2010 1:06:54 PM [Info ]: Starting NotesService ...
Nov 18, 2010 1:06:54 PM [Info ]: Starting ProcessService ...
Nov 18, 2010 1:06:54 PM [Info ]: MIDService switched off.
Nov 18, 2010 1:06:54 PM [Info ]: Starting FileService ...
Nov 18, 2010 1:06:54 PM [Info ]: LogService switched off.
Nov 18, 2010 1:06:54 PM [Info ]: Starting MailService ...
Nov 18, 2010 1:06:54 PM [Info ]: Starting services ...
Nov 18, 2010 1:06:54 PM [Info ]: Starting service "DSUService" ...
Nov 18, 2010 1:06:54 PM [Error ]: java.lang.NoClassDefFoundError: com/sap/sdt/server/core/security/Crypter
Nov 18, 2010 1:06:54 PM [Error ]: java.lang.NoClassDefFoundError: com/sap/sdt/server/core/security/Crypter
Nov 18, 2010 1:06:54 PM [Error ]: Start of "DSUService" failed.
Nov 18, 2010 1:06:54 PM [Fatal ]: Error during controller startup.
Nov 18, 2010 1:06:54 PM [Fatal ]: SL Controller exiting.
And server.trc is as follows:
<!--LOGHEADER[START]/-->
<!--HELP[Manual modification of the header may cause parsing problem!]/-->
<!--LOGGINGVERSION[2.0.7.1006]/-->
<!--NAME[D:\\usr\\sap\\ehpi\\EHPI\\sdt\\trc\\server.trc]/-->
<!--PATTERN[server.trc]/-->
<!--FORMATTER[com.sap.tc.logging.TraceFormatter(%d [%s]: %-100l [%t]: %m)]/-->
<!--ENCODING[UTF8]/-->
<!--LOGHEADER[END]/-->
Nov 16, 2010 5:34:16 PM [Error]: com.sap.sdt.tools.UtilFactoryManager [Thread[ExecuteWorker,5,main]]: Property file utilWIN.properties not found in class path
Nov 16, 2010 5:34:33 PM [Error]: com.sap.sdt.sapup.rapi.connector.R3upConnector [Thread[ABAP-3,5,main]]: Could not connect to msa:4240. Could not connect to host msa on port 4240.
java.net.ConnectException: Connection refused: connect
java.net.ConnectException: Connection refused: connect
Nov 16, 2010 7:46:15 PM [Error]: com.sap.sdt.dsu.abap.ui.AbapViewManager [Thread[SAPup,5,main]]: Illegal phase index -1.
Nov 16, 2010 7:46:15 PM [Error]: com.sap.sdt.dsu.abap.ui.AbapViewManager [Thread[SAPup,5,main]]: Illegal phase index -1.
Nov 16, 2010 7:46:48 PM [Error]: com.sap.sdt.dsu.abap.ui.AbapViewManager [Thread[SAPup,5,main]]: Illegal phase index -1.
Nov 16, 2010 7:46:54 PM [Error]: com.sap.sdt.dsu.abap.ui.AbapViewManager [Thread[SAPup,5,main]]: Illegal phase index -1.
Nov 16, 2010 7:46:57 PM [Error]: com.sap.sdt.dsu.abap.ui.AbapViewManager [Thread[SAPup,5,main]]: Illegal phase index -1.
Nov 16, 2010 7:46:58 PM [Error]: com.sap.sdt.dsu.abap.ui.AbapViewManager [Thread[SAPup,5,main]]: Illegal phase index -1.
Nov 18, 2010 12:56:33 PM [Error]: com.sap.sdt.server.core.admin.SDTServerAdmin.startServices(SDTServerAdmin.java:993) [Thread[main,5,main]]: java.lang.NoClassDefFoundError: com/sap/sdt/server/core/security/Crypter
Nov 18, 2010 12:56:34 PM [Error]: com.sap.sdt.server.core.admin.SDTServerAdmin.startServices(SDTServerAdmin.java:993) [Thread[main,5,main]]: java.lang.NoClassDefFoundError: com/sap/sdt/server/core/security/Crypter
Nov 18, 2010 12:56:34 PM [Error]: com.sap.sdt.server.core.admin.SDTServerAdmin [Thread[main,5,main]]: java.lang.NoClassDefFoundError: com/sap/sdt/server/core/security/Crypter
at com.sap.sdt.dsu.service.DSUService.instantiateRequestHandlerBuilder(DSUService.java:630)
at com.sap.sdt.exec.SDTExecutionService.createExecutor(SDTExecutionService.java:858)
at com.sap.sdt.exec.SDTExecutionService.init(SDTExecutionService.java:697)
at com.sap.sdt.dsu.service.DSUService.init(DSUService.java:518)
at com.sap.sdt.server.core.services.Service.start(Service.java:85)
at com.sap.sdt.server.core.admin.SDTServerAdmin.startServices(SDTServerAdmin.java:977)
at com.sap.sdt.server.core.admin.SDTServerAdmin.start(SDTServerAdmin.java:324)
at com.sap.sdt.server.core.admin.SDTServerAdmin.runServer(SDTServerAdmin.java:702)
at com.sap.sdt.server.core.admin.SDTServerAdmin.start(SDTServerAdmin.java:175)
at com.sap.sdt.server.core.admin.SDTServerAdmin.main(SDTServerAdmin.java:121)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.sap.sdt.bootstrap.BootStrap.start(BootStrap.java:166)
at com.sap.sdt.bootstrap.Startup.start(Startup.java:138)
at com.sap.sdt.bootstrap.Startup.main(Startup.java:353)
Caused by: java.lang.ClassNotFoundException: com.sap.sdt.server.core.security.Crypter
at java.net.URLClassLoader$1.run(URLClassLoader.java:261)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:249)
at java.lang.ClassLoader.loadClass(ClassLoader.java:362)
at java.lang.ClassLoader.loadClass(ClassLoader.java:307)
at com.sap.sdt.util.diag.AbstractSDTClassLoader.loadClass(AbstractSDTClassLoader.java:64)
at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:375)
... 17 more
Nov 18, 2010 12:56:34 PM [Error]: com.sap.sdt.server.core.admin.SDTServerAdmin.startServices(SDTServerAdmin.java:994) [Thread[main,5,main]]: Start of "DSUService" failed.
Nov 18, 2010 12:56:34 PM [Fatal]: com.sap.sdt.server.core.admin.SDTServerAdmin.startServices(SDTServerAdmin.java:996) [Thread[main,5,main]]: Error during controller startup.
Nov 18, 2010 12:56:34 PM [Fatal]: com.sap.sdt.server.core.admin.SDTServerAdmin.startServices(SDTServerAdmin.java:997) [Thread[main,5,main]]: SL Controller exiting.
Nov 18, 2010 1:06:54 PM [Error]: com.sap.sdt.server.core.admin.SDTServerAdmin.startServices(SDTServerAdmin.java:993) [Thread[main,5,main]]: java.lang.NoClassDefFoundError: com/sap/sdt/server/core/security/Crypter
Nov 18, 2010 1:06:54 PM [Error]: com.sap.sdt.server.core.admin.SDTServerAdmin.startServices(SDTServerAdmin.java:993) [Thread[main,5,main]]: java.lang.NoClassDefFoundError: com/sap/sdt/server/core/security/Crypter
Nov 18, 2010 1:06:54 PM [Error]: com.sap.sdt.server.core.admin.SDTServerAdmin [Thread[main,5,main]]: java.lang.NoClassDefFoundError: com/sap/sdt/server/core/security/Crypter
at com.sap.sdt.dsu.service.DSUService.instantiateRequestHandlerBuilder(DSUService.java:630)
at com.sap.sdt.exec.SDTExecutionService.createExecutor(SDTExecutionService.java:858)
at com.sap.sdt.exec.SDTExecutionService.init(SDTExecutionService.java:697)
at com.sap.sdt.dsu.service.DSUService.init(DSUService.java:518)
at com.sap.sdt.server.core.services.Service.start(Service.java:85)
at com.sap.sdt.server.core.admin.SDTServerAdmin.startServices(SDTServerAdmin.java:977)
at com.sap.sdt.server.core.admin.SDTServerAdmin.start(SDTServerAdmin.java:324)
at com.sap.sdt.server.core.admin.SDTServerAdmin.runServer(SDTServerAdmin.java:702)
at com.sap.sdt.server.core.admin.SDTServerAdmin.start(SDTServerAdmin.java:175)
at com.sap.sdt.server.core.admin.SDTServerAdmin.main(SDTServerAdmin.java:121)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.sap.sdt.bootstrap.BootStrap.start(BootStrap.java:166)
at com.sap.sdt.bootstrap.Startup.start(Startup.java:138)
at com.sap.sdt.bootstrap.Startup.main(Startup.java:353)
Caused by: java.lang.ClassNotFoundException: com.sap.sdt.server.core.security.Crypter
at java.net.URLClassLoader$1.run(URLClassLoader.java:261)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:249)
at java.lang.ClassLoader.loadClass(ClassLoader.java:362)
at java.lang.ClassLoader.loadClass(ClassLoader.java:307)
at com.sap.sdt.util.diag.AbstractSDTClassLoader.loadClass(AbstractSDTClassLoader.java:64)
at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:375)
... 17 more
Nov 18, 2010 1:06:54 PM [Error]: com.sap.sdt.server.core.admin.SDTServerAdmin.startServices(SDTServerAdmin.java:994) [Thread[main,5,main]]: Start of "DSUService" failed.
Nov 18, 2010 1:06:54 PM [Fatal]: com.sap.sdt.server.core.admin.SDTServerAdmin.startServices(SDTServerAdmin.java:996) [Thread[main,5,main]]: Error during controller startup.
Nov 18, 2010 1:06:54 PM [Fatal]: com.sap.sdt.server.core.admin.SDTServerAdmin.startServices(SDTServerAdmin.java:997) [Thread[main,5,main]]: SL Controller exiting.
Guess DSUService failure is what's triggering the error... please advise.
Regards.
Hi,
Please try to download the latest / redownload the jce policy zip
and try to run the step again.
Is the error in DSUservice.log/server.trc different
when you try to start EHPI with command:
<Drive>:\EHPI\STARTUP.BAT jce_policy_zip=<policy zip archive>
On the host where SAPehpi runs, this JVM is provided by the SL
Controller. If you start the GUI on a remote computer,
JVM 1.5 should be installed.
Regards,
Aidan
Hi Aidan,
This is local installation not a remote one, I am using remote desktop to carry out installation locally on the server. If not mistaken to restart an installtion the startup command does not require the jce policy file.
DSUService.log has no further info, following are the last few lines from the file:
Nov 18, 2010 12:14:12 PM [Info ]: Request ABAP operation post-execute status set to RUNNING Executing phase MAIN_POSTP/CREATE_UPGSTATS
Nov 18, 2010 12:14:24 PM [Info ]: Request ABAP operation post-execute status set to RUNNING Executing phase MAIN_POSTP/CREATE_UPGEVAL
Nov 18, 2010 12:17:26 PM [Info ]: Request ABAP operation post-execute status set to RUNNING Executing phase MAIN_POSTP/SEND_UPGEVAL
Nov 18, 2010 12:17:35 PM [Info ]: Request ABAP operation post-execute status set to RUNNING Executing phase MAIN_POSTP/SAVELOGS
Nov 18, 2010 12:56:32 PM [Info ]: Starting service "DSUService" ...
Nov 18, 2010 12:56:33 PM [Info ]: Version of service "DSUService" is 1.1.6
Nov 18, 2010 1:06:54 PM [Info ]: Starting service "DSUService" ...
Nov 18, 2010 1:06:54 PM [Info ]: Version of service "DSUService" is 1.1.6
Apparently error initializes with SL on port 4241:
Nov 19, 2010 11:52:03 AM [Info ]: *************************************************
Nov 19, 2010 11:52:03 AM [Info ]: Starting SL Controller listening on port 4241 ...
Nov 19, 2010 11:52:03 AM [Info ]: Starting StorageService ...
Nov 19, 2010 11:52:03 AM [Info ]: Initializing SecurityManager ...
Nov 19, 2010 11:52:03 AM [Error ]: java.lang.ExceptionInInitializerError: null
Nov 19, 2010 11:52:03 AM [Error ]: java.lang.ExceptionInInitializerError: null
Nov 19, 2010 11:52:03 AM [Fatal ]: Error during controller startup.
Nov 19, 2010 11:52:03 AM [Fatal ]: SL Controller exiting.
Nov 19, 2010 11:54:06 AM [Info ]: *************************************************
Nov 19, 2010 11:54:06 AM [Info ]: Starting SL Controller listening on port 4241 ...
Nov 19, 2010 11:54:06 AM [Info ]: Starting StorageService ...
Nov 19, 2010 11:54:06 AM [Info ]: Initializing SecurityManager ...
Nov 19, 2010 11:54:06 AM [Error ]: java.lang.ExceptionInInitializerError: null
Nov 19, 2010 11:54:06 AM [Error ]: java.lang.ExceptionInInitializerError: null
Nov 19, 2010 11:54:06 AM [Fatal ]: Error during controller startup.
Nov 19, 2010 11:54:06 AM [Fatal ]: SL Controller exiting.
Following the info from server.trc:
Nov 19, 2010 11:54:06 AM [Error]: com.sap.sdt.server.core.admin.SDTServerAdmin [Thread[main,5,main]]: java.lang.ExceptionInInitializerError
Caused by: java.lang.SecurityException: Cannot set up certs for trusted CAs
at javax.crypto.SunJCE_b.<clinit>(DashoA13*..)
... 22 more
Caused by: java.lang.SecurityException: Cannot locate policy or framework files!
at javax.crypto.SunJCE_b.i(DashoA13*..)
at javax.crypto.SunJCE_b.g(DashoA13*..)
at javax.crypto.SunJCE_b$1.run(DashoA13*..)
at java.security.AccessController.doPrivileged(Native Method)
... 23 more
Nov 19, 2010 11:54:06 AM [Fatal]: com.sap.sdt.server.core.admin.SDTServerAdmin.start(SDTServerAdmin.java:193) [Thread[main,5,main]]: Error during controller startup.
Nov 19, 2010 11:54:06 AM [Fatal]: com.sap.sdt.server.core.admin.SDTServerAdmin.start(SDTServerAdmin.java:194) [Thread[main,5,main]]: SL Controller exiting.
Is it advisable to proceed manually following the post processing steps as given in the "Ch 6 - Follow up Activities" of installation guide.
Please advise.
Regards
Hi,
What version of SAPehpi are you using, depending on your version it may be helpful
to include the jce policy file in the startup command.
For the error reported:
I think you should uninstall and reinstall your JDK + jurisdiction
polices.
This error message is caused by the fact that the jurisdiction policy
files are missing in your system (or the wrong ones have been
installed).
This error is normally solved by downloading the latest or redownloading
the policy zip as per note 1240081. I see that you have already checked
the note. What did you do, downloading again the policy zip? Could you
please do it again?
If the above continue without working, please get the unlimited strength
jurisdiction policy files for your JDK version.
For further information about the strength jurisdiction policy files,
please have a look at attached note 739043.
Regards,
Aidan
I'll proceed with installation guide manually since the system is upgraded passing downtime successfully.
Thanks for the support.
Regards.
Mohammad
p.s. The installer started simply by right click --> Open on STARTUP.BAT. This way, SL successfully started at port 4239 without causing the above issue.
Edited by: Mohammad on Nov 23, 2010 12:35 AM
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