on 11-26-2010 5:56 AM
dear all,
This is for your kind information that our SAP B1 Server was formated that's why our heardware key has been changed.
Now SAP B12007B in our company is totally out of runing. we need lincence key but we have no AMC at present . kindly reply if any solution .
thanks & regards
Arabinda Pal
Hi Arabinda,
If you are an SAP partner and would like to request a license key for one of your customers, you will need an S-user with the authorization "License key request for partner" for the corresponding installation number. The super-admin within your organization can provide you with this authorization. In exceptional cases only, in case an end-customer has no SAP partner, the license key can be requested by the customer himself. The customer can create additional users on the SAP Business One Customer Portal (under User Administration) with his initial S-user, as well as maintain the existing ones. The relevant profile for the license key application is "Request License Keys".
For more information on managing your own partner contacts, go to http://service.sap.com/user-admin.
To manage customer contacts, go to SAP Business One - Partner User Management.
Regards,
Rupa Sarkar
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Hi Rupa, you say in exceptional cases, a customer can request a license key himself, if he has no partner. I am in this situation as I have no partner due to not able to afford the cost. However, I had to rebuild my system and need to request the license key.
How do you suiggest I do that as I don't have authorization to log a message as a customer? I really am stuck without it.
Many Thanks
Tom
Hi,
Here is the guidance of How to Request:
1. Get the hardware key
Please make sure that the Servers Tools 2004/2005/2007 have been installed
Choose Start > Programs > SAP Business One > Server Tools > Service Manager and open it
Double-click on the Server Tools icon in the task bar
Go to Settings > License Server - enter your server name and click connect
The hardware key will now be displayed - Copy the hardware key to the clipboard (CTRL+C)
Make sure that you have received an authorization to request license key in the SAP Channel Partner Portal (see Frequently Asked Questions (Updated) for more information).
Request license key Updated
Your license key will be available for download on the SAP Channel Partner Portal after it has been assigned. In parallel you will receive an email with the license key. This process typically takes between one hour and up to three working days at the most.
After knowing the step, request the license key from this link:
http://channel.sap.com/sbo/licensekeys
If you are a customer B1, you can do that in the customer portal:
http://service.sap.com/smb/sbocustomer
JimM
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Dear Arabinda Pal,
If you have no AMC, there is no way to get new license key. New key is depending on your new hardware key. Nobody can find it but only SAP will produce it for you if you have AMC.
Thanks,
Gordon
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Hi Arabinda........
Click on the following link. It will login into license key window but you should have S User ID and its Password for Login.
Once you loging just click on License Key Request and update it. this will open the license request window. Fill up the necessary information and submit it......
https://websmp130.sap-ag.de/sap%28bD1lbiZjPTAwMQ==%29/bc/bsp/spn/smb_lic/main.do
Hope this will help you.......
Regards,
Rahul
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Ok......
Try this.....
Click on above. Once you done it will give you A-Z index. Click on K-N which contains L alphabet and there you fine License Key Request. Click on that fill information and submit.....
Regards,
Rahul
Hi Arabinda,
Only a Super - user can get the license key out of the hardware key generated. Even if you have the S-user id and password, you are not the super user and consequently do not have the authorization to get that. Contact your SAP distributor or SAP Channel partner.
Regadrs,
Rupa Sarkar
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