Action box for notification

[Former Member]

Hi,

Can someone please explain to me the action box for notification in details and its corresponding spro settings.

I am new into it.

[Former Member]

In two business areas, you can configure action box.

1 . Quality Management - > Quality Notifications -> Notification Processing->Additional Notification Functions

->Define Action Box -> Define Follow-Up Functions (Generated Tasks/Activities)

= > Notification Types ->Activities->Dependent Follow-Up Functions

-> Define Follow-Up Actions for Tasks-> Define follow-up actions

= > Follow-up actions -> Function modules

2. Plant Maintenance and Customer Service -> Maintenance and Service Processing -> Maintenance and Service Notifications -> Notification Processing -> Additional Functions

->Define Action Box -> Define Follow-Up Functions (Generated Tasks/Activities)

= > Notification Types ->Activities->Dependent Follow-Up Functions

-> Define Follow-Up Actions for Tasks-> Define follow-up actions

= > Follow-up actions -> Function modules

If you want to use the dependent follow-up functions, the second level of Follow-up functions to be defined prior to use in action box.

Regards,

Sonai

Edited by: sonaimuthu muthusamy on Aug 31, 2011 10:39 PM

[Former Member]

Hi,

Action box is used to define the follow up actions to be done for the notification.

Under Notification processing in IMG, define the Action box with required Function Module. So that, link will be available in the notification screen. From there, you can create some follow up actions.

Some follow up actions would be Sending mails to person responsible, business transaction based on some task status, etc.,

http://help.sap.com/saphelp_45b/helpdata/en/a0/c16366d81711d1953800a0c930e04c/frameset.htm

Regards,

Maheswaran.