Hello Sally,
It has been a while since my last post regarding our initiative for scanning of travel receipts but now that we've had some time to further investigate on our side, I do have some additional questions & definitely need some clarification on information I've read in many of the threads that seem to be conflicting. First, let me apologize for the length of the post but I felt it was necessary so as to be clear in the information we provide to you.....
Here is my understanding - can you please correct any erroneous statement I make & help with any outstanding questions?:
From PR05*: the 'Service Object' icon is available; it allows us to (1) Create Attachments and (2) Store Business Documents - this second option is only available IF some configuration for ArchiveLink has been done. (3) Outside of the GOS icon, there is also the option to 'Attach FACSIMILES'.
(1) CREATE ATTACHMENTS:
---Linked to BUS2089
---As a standard, documents are stored in the SAP Database, in KPRO, Table SOFFCONT1
---QUESTIONS:
from various threads, it is my understanding that if we want, we can push the 'Attachments' to an external database instead of storing in SOFFCONT1- is this accurate? AND if so, Is this recommended?
(ii) I've also heard that over time, if too many entries are stored in SOFFCONT1, there will be performance issues; is this a concern?
(iii) Is it also accurate to say that if we are able to send attachments to an external database, it also sends ALL other 'document types' that are stored in this table to that external database? Is this accurate? If so, are there any concerns with doing this?
(2) STORE BUSINESS DOCUMENTS:
-
Linked to BUS2089????? I'm still confused about this one because some threads say that this particular approach is linked to BOR 'TRAVEL' . However, in all of the testing we've done, to be able to use this option, a document type must exist in OAC2 and then this document type must be assigned in OAC3 to OBJECT BUS2089!! We've tried linking it to OBJECT 'TRAVEL' but when doing so, we do not see this document type under the 'Store Business Document' pop-up window but rather we see the document listed under the ASSIGN FACSIMILES option!! So our conclusion would be that 'Store Business Document' actually is attached to BUS2089 whereas it is the 'FACSIMILES option that is linked to Object 'TRAVEL'.... Can you please clarify/confirm as this is still not clear??? If it should be linked to BOR 'TRAVEL', can you please advise how to do that??
-
This option requires configuration of ArchiveLink
-
Documents are stored in an external repository (defined in OAC0)
(3) ASSIGN FACSIMILES:
-
Linked to Business object 'TRAVEL'
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Doc types are configured in OAC2 & linked to the Bus. Object 'TRAVEL' in OAC3; then these doc. types actually appear under the 'ASSIGN FACSIMILES' option in PR05
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This option requires configuration of ArchiveLink
-
Documents are stored in an external repository (defined in OAC0)
-
From a portal perspective, the 'facsimiles' link can be activated on the 'My Trips & Expenses' iview but as far as we can tell, there is no way to actually 'assign' these from the portal. They have to be done either in PR05 or through t-code 'OAOH' and then they are visible in the portal
A couple more questions:
1-If the answer regarding the storing of 'Attachments' is that it can be sent to an external server (rather than SOFFCONT1), then what really is the difference between 'Attachments' and 'Store Business Document'? Which option should be used?
2-We have a requirement to assign scanned receipts at the expense type level. As far as we can tell, this is not supported with the standard solution (unless ones buys the Open Text for Travel licences). Can you confirm?
Thank you so much for your continued replies & your assistance. It is greatly appreciated & will help us toward implementing the right solution for our clients.
Regards,
Jinny
Edited by: Jinny C on Oct 27, 2011 4:23 PM
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