Error in Netweaver 7.3 when accessing http://FQDN:50000/irj/portal

[Former Member]

Hi all,

when trying to access to url http://FQDN:50000/irj/portal it appears blank. Cheking the error logs I can see the following:

Could not retrieve requestDispatcher with the URL null

Category: /System/Server

Location: com.sap.portal.navigation.Gateway

Application: sap.com/irj

Data Source: j2ee\cluster\server0\log\system\server_00.log

User: J2EE_GUEST

Runtime Component: sap.com/irj

Any clue where the problem is comming from?

Text removed by moderator

Thanks,

Marcos

Edited by: Matt on Sep 27, 2011 6:33 AM - please do not offer "rewards"

[Former Member]

Hi, Mario.

If you are using Internet Explorer, try Google Chrome or any other browser instead. I have literally just had that issue reported by our customer and they were using IE. When I tried in our customer's WTS and used Chrome, it worked just fine.

[Former Member]

Hi,

I have checked my installer and found these components (SCA file) are already under folder ../DATA_UNITS/JAVA_J2EE_OSINDEP_UT.

Is there any way to deploy these components?

I have also find an EP install zip under catalog 'SAP NW ENTEP. WORKSPACES, ' But there is no installation guide, could you tell me how to install?

I am new to this part, thanks for helping.

Regards,

Ciro

[Former Member]

Has this issue been solved?

I'm experiencing the same issue but neither my JSPM tool or SUM tool will start either. So I'm not sure how to install. After I installed 7.31 and logged in as DDIC into the ABAP instance, I ran the SICK transaction and was told I had to upgrade my Kernel to 7.31_EXT. Could this not be preventing JSPM and SUM from working correctly? I know they are java apps, but there seems to be alot of sensitivity with the Kernel versions.

Please let me know what you guys did?

Regards

KG

[Former Member]

Yes, the three components have not been installed. I can see sap.com/EP-BASIS sap.com/EP-BASIS-API starts with EP.

Is there any solution could have it be solved?

Regards,

Ciro

[anja_engelhardt2]

These are the portal components so obviously they haven't been installed. Please download them from Service Marketplace and install them.

Hope this helps

Anja

[Former Member]

Anja,

Could you tell me how the check these components?

Ciro

[anja_engelhardt2]

sure. this link should help you: http://<FQDNhostname>:<portnumber>/monitoring/ComponentInfo

[Former Member]

Hi Anja,

I do have the same issue and , when i try to navigate to http://<FQDNhostname>:<portnumber>/monitoring/ComponentInfo, I am seeing 404 pg :-(, Any other way to find out whether the 3 components you said are installed or not??

Thanks,

Vijaya

[nickrankin]

Hi Vijaya,

You can use Note 1752501 to check what components you have deployed on your system/exist in the db

Best regards,

Nick

[anja_engelhardt2]

Hi,

please check whether the main portal components are installed: EPADMIN, EPRUNTIME, EPCONNECTIVITY

Maybe there is a problem in the installation process...

Anja

[Former Member]

Hi,

I have encountered the same problem. With same error log.

I have installed NW 730 both java & abap using MAXDB. Is there any missing?

Thanks,

Ciro

[Former Member]

Hi,

Are you accessing the portal page for the first time?

Please make sure all initial configuration steps are completed from NWA.

Regards,

Varun

[Former Member]

Hi Anja,

thanks for your reply.

Yes I can access with no problems, the problem is just with the /irj/portal URL.

Thanks,

Marcos

[Former Member]

Hi

Did u checked server log.if yes pls provide the log details

thanks

Keshari

[anja_engelhardt2]

Hi,

are you able to launch nwa or engine start page?

Regards

Anja