on 11-23-2011 5:00 AM
Dear ALL sap Master
Please help me to find solution with my problem,
we've had problem in our SAP Central instance last night, we decided to restart the SAP servers,
i turn down the Application server.
after shutdown the Apps Server , i try to start the central instance and it seem alright, I've started the next server which is the application server and it goes right, but suddenly when i started the next application server via SAP MMC, the status is just YELLOW and when i check the status of process list the status stated below:
"Running but Message Server unreachable"
please see logs of dev_disp
Wed Nov 23 09:36:36 2011
***LOG Q0I=> NiPServToNo: getservbyname [ninti.c 463]
***LOG Q0A=> NiIServToNo, NiPServToNo ( sapmsPR1) [nixxi.c 2357]
ERROR => MsIAttach: NiBufConnect to pr1sap/sapmsPR1 failed (rc=-3) [msxxi.c 577]
***LOG Q0L=> DpLoopInit, nomscon () [dpxxdisp.c 1348]
CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
CCMS: start to initalize 3.X shared alert area (first segment).
Wed Nov 23 09:36:48 2011
ERROR => MsISnd2: not_attached [msxxi.c 1173]
***LOG Q0N=> DpRqNoWpHandle, MsSndName () [dpxxdisp.c 3529]
dev_w0
Wed Nov 23 09:36:58 2011
M *** ERROR => ThCheckReqInfo: message send/receive failed [thxxhead.c 14633]
M *** ERROR => ThMBufFullRead: ThOpcodeToMsg [thxxmbuf.c 193]
M *** ERROR => ThMBufGet: ThMBufFullRead [thxxmbuf.c 150]
S *** ERROR => cannot get list of active servers from message server [rsposerv.c 965]
M *** ERROR => ThCheckReqInfo: message send/receive failed [thxxhead.c 14633]
M *** ERROR => ThMBufFullRead: ThOpcodeToMsg [thxxmbuf.c 193]
M *** ERROR => ThMBufGet: ThMBufFullRead [thxxmbuf.c 150]
M *** ERROR => no enqueue name set [thxxmsg.c 391]
M ***LOG GI0=> [enctrl.c 1011]
M ***LOG GI2=> [enctrl.c 1011]
E *** ERROR => ThToEnq(). rtc = -1 [enctrl.c 1013]
E *** ERROR => Enqueue: EnqTskhClient() errror 8 [enxxhead.c 2802]
M *** ERROR => no enqueue name set [thxxmsg.c 456]
M ***LOG GI0=> [enctrl.c 1011]
M ***LOG GI2=> [enctrl.c 1011]
E *** ERROR => ThToEnq(). rtc = -1 [enctrl.c 1013]
E *** ERROR => Enqueue: EnqTskhClient() errror 8 [enxxhead.c 2802]
M ***LOG GH0=> [enctrl.c 1856]
M ***LOG GI4=> [enctrl.c 1856]
E *** ERROR => DequeAll() failed. Returncode = 8 [enctrl.c 1858]
E *** ERROR => EnqRollback: Owner = 20111123093657484000000000rfmsapdom......................., ReturnCode = 8 [enctrl.c 1860]
E *** ERROR => EnqRollback: OwnVB = 20111123093657484000010000rfmsapdom......................., ReturnCode = 8 [enctrl.c 1862]
M
hope to help me in this
thanks
Thanks Srikishan
connectivity between application host to Central is okay, connectivity between central host to application host is okay
upon check to ..\Windows\System32\drivers\etc
please see logs
knetd 2053/tcp #Kerberos de-multiplexor
man 9535/tcp #Remote Man Server
sapdp00 3200/tcp
sapgw00 3300/tcp
sapgw00s 4800/tcp
sapmsPR1 3600/tcp
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thanks for reply
please see logs dev_w0
Wed Nov 23 09:36:58 2011
M *** ERROR => ThCheckReqInfo: message send/receive failed [thxxhead.c 14633]
M *** ERROR => ThMBufFullRead: ThOpcodeToMsg [thxxmbuf.c 193]
M *** ERROR => ThMBufGet: ThMBufFullRead [thxxmbuf.c 150]
S *** ERROR => cannot get list of active servers from message server [rsposerv.c 965]
M *** ERROR => ThCheckReqInfo: message send/receive failed [thxxhead.c 14633]
M *** ERROR => ThMBufFullRead: ThOpcodeToMsg [thxxmbuf.c 193]
M *** ERROR => ThMBufGet: ThMBufFullRead [thxxmbuf.c 150]
M *** ERROR => no enqueue name set [thxxmsg.c 391]
M ***LOG GI0=> [enctrl.c 1011]
M ***LOG GI2=> [enctrl.c 1011]
E *** ERROR => ThToEnq(). rtc = -1 [enctrl.c 1013]
E *** ERROR => Enqueue: EnqTskhClient() errror 8 [enxxhead.c 2802]
M *** ERROR => no enqueue name set [thxxmsg.c 456]
M ***LOG GI0=> [enctrl.c 1011]
M ***LOG GI2=> [enctrl.c 1011]
E *** ERROR => ThToEnq(). rtc = -1 [enctrl.c 1013]
E *** ERROR => Enqueue: EnqTskhClient() errror 8 [enxxhead.c 2802]
M ***LOG GH0=> [enctrl.c 1856]
M ***LOG GI4=> [enctrl.c 1856]
E *** ERROR => DequeAll() failed. Returncode = 8 [enctrl.c 1858]
E *** ERROR => EnqRollback: Owner = 20111123093657484000000000rfmsapdom......................., ReturnCode = 8 [enctrl.c 1860]
E *** ERROR => EnqRollback: OwnVB = 20111123093657484000010000rfmsapdom......................., ReturnCode = 8 [enctrl.c 1862]
M
M Wed Nov 23 09:37:00 2011
M *** ERROR => ThCheckReqInfo: message send/receive failed [thxxhead.c 14633]
M *** ERROR => ThMBufFullRead: ThOpcodeToMsg [thxxmbuf.c 193]
M *** ERROR => ThMBufGet: ThMBufFullRead [thxxmbuf.c 150]
M *** ERROR => ThCheckReqInfo: message send/receive failed [thxxhead.c 14633]
M *** ERROR => ThSysAdmMsg: ThAdmSend [thxxab.c 5541]
M *** ERROR => ThCheckReqInfo: message send/receive failed [thxxhead.c 14633]
M *** ERROR => ThSysAdmMsg: ThAdmSend [thxxab.c 5541]
M *** ERROR => ThCheckReqInfo: message send/receive failed [thxxhead.c 14633]
M *** ERROR => ThMBufFullRead: ThOpcodeToMsg [thxxmbuf.c 193]
M *** ERROR => ThMBufGet: ThMBufFullRead [thxxmbuf.c 150]
system is up,when im try to log in using my username error "No logon possible (no hw ID receive by mssg server)
hi Srikishan
-
trc file: "dev_ms", trc level: 1, release: "46D"
-
[Thr 4188] Tue Nov 22 15:46:11 2011
[Thr 4188] MsSSetTrcLog: trc logging not active
[Thr 4188] relno 4640
[Thr 4188] patchlevel 0
[Thr 4188] patchno 2259
[Thr 4188] intno 0
[Thr 4188] pid 5460
***LOG Q01=> MsSInit, MSStart (Msg Server 1 5460) [msxxserv.c 1348]
[Thr 4188] Tue Nov 22 15:46:12 2011
[Thr 4188] *** I listen to port sapmsPR1 (3600) ***
[Thr 4188] CUSTOMER KEY: >K1753384929<
[Thr 4188] Tue Nov 22 15:56:39 2011
[Thr 4188] ***LOG Q0I=> NiPRead: recv [Thr 4188] (10054: WSAECONNRESET: Connection reset by peer) [Thr 4188] [ninti.c 1131]
[Thr 4188] Wed Nov 23 08:55:20 2011
[Thr 4188] ***LOG Q0I=> NiPRead: recv [Thr 4188] (10054: WSAECONNRESET: Connection reset by peer) [Thr 4188] [ninti.c 1131]
Hi,
As you are able to login via SAP*, please check for active hardware key in the tcode SLICENSE.
If this field is empty, then the conenction to message server is not working.
Also from the dev_ms,
Thr 4188 ***LOG Q0I=> NiPRead: recv Thr 4188 (10054: WSAECONNRESET: Connection reset by peer) Thr 4188 http://ninti.c 1131
So the connection to message server initializes fine and is then dropping. Check for any change in hostname or IP address of the message server.
Regards,
Srikishan
Wed Nov 23 09:36:36 2011
***LOG Q0I=> NiPServToNo: getservbyname http://ninti.c 463
***LOG Q0A=> NiIServToNo, NiPServToNo ( sapmsPR1) http://nixxi.c 2357
*** ERROR => MsIAttach: NiBufConnect to pr1sap/sapmsPR1 failed (rc=-3) http://msxxi.c 577
***LOG Q0L=> DpLoopInit, nomscon () http://dpxxdisp.c 1348
The reason looks like your App server is not able to communicate with message server. you can check the services file once again on the app server. You can also check if there is any firewall blocking between CI and App server.
Regards,
Subhash
hi subhash
this was the content of services file
echo 7/tcp
echo 7/udp
discard 9/tcp sink null
discard 9/udp sink null
systat 11/tcp users #Active users
systat 11/tcp users #Active users
daytime 13/tcp
daytime 13/udp
qotd 17/tcp quote #Quote of the day
qotd 17/udp quote #Quote of the day
chargen 19/tcp ttytst source #Character generator
chargen 19/udp ttytst source #Character generator
ftp-data 20/tcp #FTP, data
ftp 21/tcp #FTP. control
telnet 23/tcp
smtp 25/tcp mail #Simple Mail Transfer Protocol
time 37/tcp timserver
time 37/udp timserver
rlp 39/udp resource #Resource Location Protocol
nameserver 42/tcp name #Host Name Server
nameserver 42/udp name #Host Name Server
nicname 43/tcp whois
domain 53/tcp #Domain Name Server
domain 53/udp #Domain Name Server
bootps 67/udp dhcps #Bootstrap Protocol Server
bootpc 68/udp dhcpc #Bootstrap Protocol Client
tftp 69/udp #Trivial File Transfer
gopher 70/tcp
finger 79/tcp
http 80/tcp www www-http #World Wide Web
kerberos 88/tcp krb5 kerberos-sec #Kerberos
kerberos 88/udp krb5 kerberos-sec #Kerberos
hostname 101/tcp hostnames #NIC Host Name Server
iso-tsap 102/tcp #ISO-TSAP Class 0
rtelnet 107/tcp #Remote Telnet Service
pop2 109/tcp postoffice #Post Office Protocol - Version 2
pop3 110/tcp #Post Office Protocol - Version 3
sunrpc 111/tcp rpcbind portmap #SUN Remote Procedure Call
sunrpc 111/udp rpcbind portmap #SUN Remote Procedure Call
auth 113/tcp ident tap #Identification Protocol
uucp-path 117/tcp
nntp 119/tcp usenet #Network News Transfer Protocol
ntp 123/udp #Network Time Protocol
epmap 135/tcp loc-srv #DCE endpoint resolution
epmap 135/udp loc-srv #DCE endpoint resolution
netbios-ns 137/tcp nbname #NETBIOS Name Service
netbios-ns 137/udp nbname #NETBIOS Name Service
netbios-dgm 138/udp nbdatagram #NETBIOS Datagram Service
netbios-ssn 139/tcp nbsession #NETBIOS Session Service
imap 143/tcp imap4 #Internet Message Access Protocol
pcmail-srv 158/tcp #PCMail Server
snmp 161/udp #SNMP
snmptrap 162/udp snmp-trap #SNMP trap
print-srv 170/tcp #Network PostScript
bgp 179/tcp #Border Gateway Protocol
irc 194/tcp #Internet Relay Chat Protocol
ipx 213/udp #IPX over IP
ldap 389/tcp #Lightweight Directory Access Protocol
https 443/tcp MCom
https 443/udp MCom
microsoft-ds 445/tcp
microsoft-ds 445/udp
kpasswd 464/tcp # Kerberos (v5)
kpasswd 464/udp # Kerberos (v5)
isakmp 500/udp ike #Internet Key Exchange
exec 512/tcp #Remote Process Execution
biff 512/udp comsat
login 513/tcp #Remote Login
who 513/udp whod
cmd 514/tcp shell
syslog 514/udp
printer 515/tcp spooler
talk 517/udp
ntalk 518/udp
efs 520/tcp #Extended File Name Server
router 520/udp route routed
timed 525/udp timeserver
tempo 526/tcp newdate
courier 530/tcp rpc
conference 531/tcp chat
netnews 532/tcp readnews
netwall 533/udp #For emergency broadcasts
uucp 540/tcp uucpd
klogin 543/tcp #Kerberos login
kshell 544/tcp krcmd #Kerberos remote shell
new-rwho 550/udp new-who
remotefs 556/tcp rfs rfs_server
rmonitor 560/udp rmonitord
monitor 561/udp
ldaps 636/tcp sldap #LDAP over TLS/SSL
doom 666/tcp #Doom Id Software
doom 666/udp #Doom Id Software
kerberos-adm 749/tcp #Kerberos administration
kerberos-adm 749/udp #Kerberos administration
kerberos-iv 750/udp #Kerberos version IV
kpop 1109/tcp #Kerberos POP
phone 1167/udp #Conference calling
ms-sql-s 1433/tcp #Microsoft-SQL-Server
ms-sql-s 1433/udp #Microsoft-SQL-Server
ms-sql-m 1434/tcp #Microsoft-SQL-Monitor
ms-sql-m 1434/udp #Microsoft-SQL-Monitor
wins 1512/tcp #Microsoft Windows Internet Name Service
wins 1512/udp #Microsoft Windows Internet Name Service
ingreslock 1524/tcp ingres
l2tp 1701/udp #Layer Two Tunneling Protocol
pptp 1723/tcp #Point-to-point tunnelling protocol
radius 1812/udp #RADIUS authentication protocol
radacct 1813/udp #RADIUS accounting protocol
nfsd 2049/udp nfs #NFS server
knetd 2053/tcp #Kerberos de-multiplexor
man 9535/tcp #Remote Man Server
sapdp00 3200/tcp
sapgw00 3300/tcp
sapgw00s 4800/tcp
sapmsPR1 3600/tcp
Hi,
You get this error on the application server host. So either the application server host is not able to connect to the pr1sap host or the sapmsPR1 service is not known.
Service_unknown message suggest the serivice file entry for sapmsPR1 is not bein identified properly.
Also in the services file, make sure there a newline character ('Enter') after the entry for sapmsPR1.
Regards,
Srikishan
Hi,
Check your services file if the sapmsPR1 service is defined correctly.
/etc/services or ..\Windows\System32\drivers\etc
sapmsPR1 36<central instance number>/tcp
Further, check network connectivity between application server host and central instance host.
Regards,
Srikishan
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