faulting module ole32.dll

[Former Member]

Hi,

In event log of server, the following error occuring more frequently.It doesn't stop any operation but i am afraid it might affect the server operation

I am using SAP Business One 8.81 PL06

Faulting application SAP Business One.exe, version 8.81.314.0, time stamp 0x4dfd3266, faulting module ole32.dll, version 6.0.6002.18277, time stamp 0x4c28d53e, exception code 0xc0000005, fault offset 0x00047336, process id 0x2200, application start time 0x01ccc3c285365b13.

What could be the reason

THanks

Md.nazeer Shaikh

[Former Member]

Solved.

There is note no. 1623599 which describes about this issue in 8.81

Thanks

Md.nazeer Shaikh

[Former Member]

Hi,

SAP note 1623599 doesn't exist.

Can you send me the correct link?

thanks

[Former Member]

Hi,

Following is the note you can refer to this

1583567 - Error appears in the Event Viewer log in 64 bit Operating System when SAP Business One is closed

Thanks

Md.nazeer Shaikh

[mat_mat]

Here is the note number 1583567 contain:

Symptom

If a user has an add-on running and they exit SAP Business one using the red x and or the file exit method, SAP Business One makes an entry in the windows event viewer log as follows:

Log Name: Application
Source: Application Error
Date: 17/08/2011 11:16:07 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: AppSVRx64.bulk.local
Description:
Faulting application SAP Business One.exe, version 8.80.239.0, time stamp 0x4db89f47,
faulting module SAP Business One.exe, version 8.80.239.0, time stamp 0x4db89f47, exception
code 0xc0000005, fault offset 0x0056a0c0, process id 0x2850, application start time
0x01cc5bd143cbc403.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-08-17T01:16:07.000Z" />
<EventRecordID>39407</EventRecordID>
<Channel>Application</Channel>
<Computer>AppSVRx64.bulk.local</Computer>
<Security />
</System>
<EventData>
<Data>SAP Business One.exe</Data>
<Data>8.80.239.0</Data>
<Data>4db89f47</Data>
<Data>SAP Business One.exe</Data>
<Data>8.80.239.0</Data>
<Data>4db89f47</Data>
<Data>c0000005</Data>
<Data>0056a0c0</Data>
<Data>2850</Data>
<Data>01cc5bd143cbc403</Data>
</EventData>
</Event>

Cause

FVC

Solution

Correction of system behaviour is not feasible in the currently supported versions of SAP Business One. The error has been recorded and is a candidate to be fixed in a future version.

Header Data

Released On	23.08.2011 10:52:17
Release Status	Released for Customer
Component	SBO-ADD SAP Business One Add-Ons
Other Components	SBO-BC-OP Operating System
Priority	Recommendations/additional info
Category	Program error
Database	Microsoft® SQL Server 2005 Microsoft® SQL Server 2008

References

This document refers to:

SAP Business One Notes

968358

Implementation/fix not feasible in current release

Validity

Software Component	Version
SAP BUSINESS ONE	8.81