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Server Error. CrystalEnterprise.Smtp

Former Member

Business Objects XI v2 ,

Error Message:server error. CrystalEnterprise.Smtp: SMTP_E_TCPSOCKET_OPEN(2)

How can I solve this problem ? I checked firewall ,smtp porrt number.

Please help .

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

I've checked the hostname, Even as I entered the name of a server on the IP number but I receive same error please help.İf you accept you can make a remote control my system.

Former Member
0 Kudos

Is your SMTP server and BO server is on the same domain. If not then use BO server domain name in the settings.

Former Member
0 Kudos

I tried but it did not.What else can I do ?

Former Member
0 Kudos

Follow the doc to check whether SMTP is working on the server.

http://www.sdn.sap.com/irj/boc/go/portal/prtroot/docs/library/uuid/5045e7c3-773f-2b10-83ac-a98cc9aa0...

Also check whether you have entered the Domain name & Host name correctly.