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Because of error 513, no message was created in Support Desk System

Former Member
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I am using SAP EHP 1 for SAP Solution Manager 7.0.

I have already configured service desk, but getting error "Because of error 513, no message was created in Support Desk System".

I have already checked http://forums.sdn.sap.com/thread.jspa?threadID=575944 and followed the note number 1522809. But to no result. All the RFCs are working fine and respective authorization assigned to the user.

Kindly suggest??

Accepted Solutions (0)

Answers (1)

Answers (1)

prakhar_saxena
Active Contributor
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Hi

Have you checked the ibase is present in the BP for this system.

for eg. raising for ECC 100 client

goto solman BP tcode enter that user BP here and check in the identification tab the entry is present for the ECC 100 with ibase for this

hope it helps

Regards

Prakhar

Former Member
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Checked. It exists.

The error still exists.

prakhar_saxena
Active Contributor
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Hi

Can you create message in solman directly?

are you using rfc user

have you checked note 864195

and below knowledge article

1522809 - Solution Manager: Because of error 513, no message was created in Support Desk System

hope it helps

regards

prakhar

Former Member
0 Kudos

I have checked with the respective notes and followed its content. No luck.

Yes, I am using an RFC user with all the possible roles and authorization.

Former Member
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Issue Resolved. Thanks for the tips.

Former Member
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hi Ambi,

i have the same problem, can you please tell me how you fixed the issue.

Regards,

Govardhan