cancel
Showing results for 
Search instead for 
Did you mean: 

notification priority types

Former Member
0 Kudos

Hi,

I have a requirement to create the notification priority types as mentioned

1. Z1 u2013 1 day

2. Z2-5 days

3. Z3-15 days

This notification types to is to be strict to the above.

Once the date is over this a notification to raised to concern dept.

How set the above scenario in sap pm in spro settings.

Please guide me.

asrao

Accepted Solutions (1)

Accepted Solutions (1)

former_member385375
Contributor
0 Kudos

MAke the following settings-

SPRO>PM & CS>MAint & service processing>MAint & service notification>notification processing> Response time monitoring>Define Priorities

-


>Define Response Monitoring

Read th documents while config- its self explanatory

Shakti

Answers (1)

Answers (1)

sundar_desai2
Active Contributor
0 Kudos

Hi,

Are Z1, Z2, Z3 notification types?

Whether you want to create a priority type with 1D, 5D, & 15D priorities or what?

Kindly clarify your requirement?

Sundar

Former Member
0 Kudos

HI,

Z1,Z2,Z3 are notification types

I want to create a priority type with 1D, 5D, & 15D.

Please guide me in spro settings

And if notification is not closed on the stipilated time , some info must pass to teh HOD.

How to do this?

VSRAO

Former Member
0 Kudos

Hi,

First make the SPRO settings as per your Requirement

Path :

SPRO>PM & CS>MAint & service processing>MAint & service notification>notification processing> Response time monitoring>Define Priorities-

-->Define Response Monitoring

Details :

Specifying a Priority

Use By assigning a priority to a notification, you can specify the importance and urgency of the

notification.

Prerequisites

You have defined priorities in Customizing for the Plant Maintenance and Customer Service

application components. You can define an interval for performing the notification for each

priority.

For example, priority 1 can mean: Execution is to start 2 hours after creating the

notification and is to be finished within 2 days.

Procedure

1. Call up the notification in create or change mode.

2. Enter the required priority on the tabstrip Notification in the field Priority and choose

Continue.

The system calculates the required start and end of the maintenance notification in the

background based on the definition of the priority, and enters these dates in the relevant

fields.

If you want to see the newly-calculated dates, call up the scheduling overview by

choosing Goto u2192 Schedule overview.

When you release the notification, the system also calculates the dates for the tasks.

This is done on the basis of the factory calendar. The dates for the tasks are displayed

on the tabstrip Tasks.

3. Save the data.

Monitoring of Response Time

Use You can monitor the different processing phases for your service notifications and tasks using the

function Monitor in the list editing function. In the monitor, you can assess the notifications and

tasks using the following criteria:

u2022 Planned start not yet reached

These tasks are marked in green.

u2022 Planned end of processing not yet reached, but start date is in the past

These tasks are marked in yellow.

u2022 Planned end of processing exceeded

These tasks are marked in red.

From this list, you can call up:

u2022 The notification header from the notification

u2022 The task overview from the task

Features

Updating the Task Status

On the task detail screen, you can assign a status to the task manually (for example, released,

completed) and then update the monitor. Alternatively, you can specify a time interval in

Customizing, after which the monitor is automatically updated.

Sorting the List Display

You can define the fields that should appear in the list. You can sort the list according to the

entries in one of the displayed columns (for example, to see the notifications in the list sorted by

entry date or reference object).

Please refer the link for more clarity to trigger a work flow for Notification based on priority/reponse time

http://help.sap.com/printdocu/core/print46c/en/data/pdf/CACAN/CACAN.pdf

Regards

Prakash

Former Member
0 Kudos

Dear Prakash,

Thanking you.

done the settings as mentioned by you. its working.

but i am unable to go function Monitor in the list editing function.

please let me the path.

One more request is how to assign the room in location data in the notification. please guide me the path.

rgds,

VSrao

sundar_desai2
Active Contributor
0 Kudos

Hi,

Room is free text entry. You can maintain the same in equipment/functional location master.

Sundar

Former Member
0 Kudos

Dear Shakti, Prakash & Sunder Desai,

Thanks for your support.

I tried and got the results.

Thread closed.