Session Timeout Setting in Business Intelligence Platform 4

[Former Member]

Greetings. We are using Business Intelligence Platform 4 SP 2.5. We use LDAP authentication for logging in to the CMC, BI Launchpad, and Lifecycle Management console. Our sessions expire after 10 minutes (of either activity or inactivity). I haven't been able to find the setting that controls the timeout. Does anyone know?

Thank you in advance,

Dave

[Former Member · Accepted solution]

Hi Dave,

TO make the change for the timeout we need to navigate to following location:

1. Program Files (x86)\SAP BusinessObjects\Tomcat6\webapps\BOE\WEB-INF

2. Open the web.xml. Search for the "session-timeout" and change the value to as per your requirement.

3. This change would take effect on both CMC and BI LaunchPad.

4. Restart the Tomcat.

At <INSTALLDIR>\Tomcat6\conf\web.xml change 30 to 60:

<session-config>

<session-timeout>60</session-timeout>

</session-config>

Regards,

Sonia

[Former Member · Accepted solution]

Hello,

I have the same issue. Although I changed web.xml to 45 minutes, the Launchpad and CMC continue to timeout after 20 minutes.

I am on BO 4.0 SP8. Do you have any ideas?

Thank you for your help,

André Oliveira

[former_member266253]

Hi all,

I am not seeing any file in the location  , after opening Sap business objects folder i see only design studio file s  there..... I am in bobj server...can u guys please help....