Error message: "Cannot send alert message to browser" on Rule Policy

[tobias_hainke]

Hi Experts.

Have anybody experience with the error message "Cannot send alert message to browser" on Rule Policies? The condition-check of the rule is working fine. But the error message shown appears in the web UI Similar exception on but no answer. Is it possible that the SSL settings are responsible for that error message? Any ideas? Thanks a lot!

Regards

Tobias

[fabian_otto]

Hi Tobias,

following link could be helpful.

http://scn.sap.com/thread/3171140

Also see note, 510007  - Setting up SSL on Application Server ABAP

Regards

Fabian

[former_member13738]

Hi Tobias,

The error is actually thrown from the UI framework.

You can debug the following methods and identify the exact reason of error/exception.

In the method, CL_CRM_IC_ABAP_ALERT->if_crm_ic_alert_service~send_alert_message

debug the TRY CATCH block at lines from 90 to 104 as this error is thrown at line 97.

In the method, CL_CRM_IC_ABAP_ALERT->IF_CRM_IC_ALERT_SERVICE~SEND_ALERT_CANCEL

debug the TRY CATCH block at lines from 64 to 73 as this error is thrown at line 67.

Regards,

Leon

[tobias_hainke]

Hi Leon,

thanks for you fast response!

- The method "send_alert_message" has thrown following exception

"Exception: An exception (CX_SAM_MESSAGING_EXCEPTION) occurred. Message no. TPDA430."

on that line of code: line 91: sam_sender->send_to_client( message = sam_message ).

I looked inside:

- In the method "_SEND (CL_SAM_SESSION_QUEUE_SENDER)"

line 101: http_client->receive( EXCEPTIONS http_communication_failure = 1 ... )

The sy-subrc will be set to 1.

I looked inside:

- In the method "IF_HTTP_CLIENT~RECEIVE (CL_HTTP_CLIENT)"

line 885: reason = response->get_header_field( 'sap-icmclnterror' ).

Here the "reason" will be set to "Native SSL Error".

Any ideas how to solve this problem?

Thanks a lot.

Regards,

Tobias

[Former Member]

Hi Tobias!,

I hope you are doing well.

Were you able fix this error. Can you let me know why you were getting this error.

We are also facing the same issue, we get a message "Failed to send alert message to browser" but not sure about the reason why we are getting this.

Your help would be greatly appreciated

Thanks & Best Regards

[tobias_hainke]

Hello,

unfortunately i don't have a solution for that problem. I think this was caused by (wrong) SSL settings.

Regards,

Tobias