Microsoft Visual C++ runtime error - R6025 pure virtual function call

[ron_m]

I have several users that recently started to experience this problem:

The user will have SAP open and its been idle for awhile. In the Common Functions of their cockpit, there's a link to Sales Order (or any table really). The user clicks on the link then the error message pops open with this error message:

The users clicks OK then SAP closes.

Attached is a screen shot of the error.

They are on version 8.81 PL09

Any suggestions/help?

Thanks,

Ron Moore

[former_member186095 · Accepted solution]

Hi Ron,

I've checked that there are some sap notes relate to error message : "Microsoft Visual C++ runtime error - R6025 pure virtual function call"

All the notes said that it is an application error. So, the solution in the notes suggested the sbo end user to log a ticket to sap support if experience the problem.

I agree with the note. You need to create a ticket to sap support. They will directly give the solution

Jimm

[ron_m · Accepted solution]

Hi Jim,

Thanks for the reply. I've created a ticket to SAP Support.

I will post back once I get a solution.

Thanks,

Ron

[lovinodo]

Hi Ron

Did you resolve error with SAP support?

We have a customer that has the same error (randomly) when click Pick and Pack manager from Common Functions.

Thanks,

Domenico

[mark_kenworthy]

Hi Ron,

I had a similar issue recently when attaching documents in SAP.

The fix was to alter a registry setting under:

\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Excel\Addins\BO_SyncExt.BO_AddIn

I opened "LoadBehavior" and changed the Value Data from 3 to "1"

I hope this helps your issue.

Mark

[vicky_williams]

Hi Ron

Did you resolve this error with SAP support?

We have one user who is getting this message quite often and are trying to get to the bottom of it

Thanks

Vicky