The Request cannot be started from Business Workplace for Leave Approval UWL

[Former Member]

Hi,

We are using MSS ADD-ON BP connected to EhP5 System. For leave request approval we are using the new workflow WS21500001. When an employee apply the leave request, the worflow  is getting triggered and Manager is receiving mail in his UWL. But when the manager is trying to open the workitem from the UWL, a blank window opens up with the message "The Request cannot be started from Business Workplace".

Any suggestion what might be wrong. Is it a issue with workitem or the UWL file.

Regards

Deb

[former_member182426]

you have maintain the Task parameters in t-code SWFVISU for task TS215000003 and register the UWL configuration portal.

APPLICATION hress_a_ptarq_leavreq_appl

DYNPARAM LRF_REQUEST_ID=${item.REQUESTID}.&WDCONFIGURATIONID=HRESS_AC_PTARQ_LEAVREQ&LRF_ARQ_MODE=A

NAMESPACE sap

SYSTEM_ALIAS SAP_ECC_HumanResources

And in workflow WS21500001 you need to make it as General Task .

Regards,

Shankar.

[former_member212005]

Hi Shankar:

We re-registered the system in UWL configuration. However, the error still persists.

In the XML config file, there was no entry for task TS215000003.....even though it is maintained in SWFVISU.

Any idea, why the update would fail?

Br,

Vineesh

[former_member182426]

did you check by doing Register Item Types for All Systems option.

And more over just select the task in uwl and in down side check which are the attributes details is showing for that task.

Check the configuration with the Alias name which you have given for this UWL configuration.

For example , if you given alias name as SAP_ECC_HumanResources then you have to check the configuration XML file uwl.webflow.SAP_ECC_HumanResources

This should contain the TS21500003 details.

[former_member212005]

We checked this XML file uwl.webflow.SAP_ECC_HumanResources.....

However it does not contain an entry for TS215000003

[former_member182426]

once you maintain the task parameters in SWFVISU for this task TS21500003 you have to do re-register in portal. Then you can see the TS21500003 in XML file.

[siddharthrajora]

did you install the latest XML as per note 1600953?

read here http://scn.sap.com/thread/3351115 and see what XML is used and you can do a simple trace, typically its system alias and xml needs to be checked

You ll see many threads on this and all have steps to fix it

[former_member212005]

Hi Siddharth:

We did create a new config file based on note 1600953.

However, it seems that this new config file is not picked up.....(we tried setting the priority to High also)

Let me check and come back to you!

Br,

Vineesh

[former_member212005]

Hi Shankar:

We did re-register....and also restarted Portal system...

However the task was not visible in XML file.

Would check the steps mentioned by Siddharth and come back to you!

[siddharthrajora]

Also to note

After a configuration is maintained in SWFVISU it is not updated in
UWL XML configuration until the respective connector is re-registered.

While reregistering, the configuration is regenerated and the new
setting will be updated in the XML.

So you need to re-register connector. This is done from the same
path

Portal: Go to System Administration->System Configuration->
Universal Worklist & Workflow->Universal Worklist - Administration

The configuration is created with low priority. So you should also make
sure there are no other configurations with high priority that ovveride
it. and you mention it is HIGH already, Make sure there isno other configurations with high priority that override it too! You can enable support info and see which XML is used.

[siddharthrajora]

did you maintain this

In SWFVISU transaction, the configuration maintained for task
TS21500003 is

Please maintain the below parameters and try again.

APPLICATION -> HRESS_A_PTARQ_LEAVREQ_APPL
DYNPARAM    -> sap-wd-configId=HRESS_AC_PTARQ_LEAVREQ&LRF_ARQ_MODE=A
NAMESPACE   -> sap

note 1600953 should be implemented?

[former_member212005]

Hi Debashish:

We have the same error! How did u resolve this?

Siddharth:

We have the below parameters for task visualization in SWFVISU for TS21500003.

Application - hress_a_ptarq_leavreq_appl

DYNPARAM - WI_ID=${item.externalId}

Do we need to change the DYNPARAM?

[Former Member]

You need to do SWFVISU configuration to enable workitem to be opened in UWL. Here is a helpful link:

http://help.sap.com/saphelp_nw04/helpdata/en/45/a7863f445f4617e10000000a114084/frameset.htm