on 06-07-2012 12:12 PM
Hi experts,
we just develop new SAP ESS portal
but, when all service got error "
com.sapportals.portal.prt.runtime.PortalRuntimeException: Failed to lookup
External Link for:"
how to solve this?
we check PCD location in portal and backend already same.
thanks in advance
Hi inez,
the error message that you have pasted is not complete , can you please paste the complete error message , I will be able to help you then.
Regards
shrikant
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Hi Shrikant,
here is the error
The initial exception that caused the request to fail, was:
com.sapportals.portal.prt.runtime.PortalRuntimeException: Failed to lookup External Link for: portal_content/com.sap.pct/every_user/com.sap.pct.erp.ess.bp_folder/com.sap.pct.erp.ess.iviews/com.sap.pct.erp.ess.areagroup_overview
at com.sap.portal.pcm.iview.admin.PcmIviewCommon.getExternalLinkApplication(PcmIviewCommon.java:225)
at com.sap.portal.pcm.iview.admin.PcmIviewCommon.initLayers(PcmIviewCommon.java:132)
at com.sap.portal.pcm.iview.admin.AdminBaseiView.createAttrSetLayersList(AdminBaseiView.java:177)
at com.sap.portal.pcm.iview.admin.AdminBaseiView.getCustomImplementation(AdminBaseiView.java:131)
at com.sap.portal.pcm.admin.PcmAdminBase.getImplementation(PcmAdminBase.java:642
com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Exception was thrown in preprocessing phase of application session 3_dSDO36ChmzTbe_pnQTRA--OSww*ng5wq2sBQYTtgHsYQ--. The causing exception is nested. RID=1ddc9cf2b17511e1bc050000019835c2
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doPreprocessing(ApplicationSession.java:663)
Hi,
If that PCD location exists and looks OK, then please check the permissions on it too and check that user has read and end-user permission on the object.
To check if it is permission related, you can try with a super user first and see if you get the same error or not... if not then it is likely some permission issue.
Thanks,
Simon
Hi Inez,
I guess you are in Portal 7.3 version.
From the exception it looks that the system is looking for application that doesn't exist in NW730 version. I guess you are aware that the application component for MSS is changed in NW 7.30 release. The application component is SAP_MSS 630, the same applies for PCUI_GP and SAP_ESS. Please check if you have applied the correct application packages.
Regards
Shrikant
Hi Inez,
There are some ESS and MSS components missing from the WD Java ESS 633, MSS 630, PCUI_GP 633 versions. I got it confirmed from SAP.
Please find my blog for more details,
We have decided to go with EHP5 on the backend and the WD ABAP version of Business Packages on Portal.
Hope this will help
Cheers !!!
Biroj
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