Custom Masthead : Portal Runtime Error

[Former Member]

Hello All,

We migrated our custom masthead for anonymous portal from 7.0 to 7.3 portal. I imported it into NWDS, added the masthead_api and masthead_core JAR files into the lib and private/lib folders respectively.

However when I preview this iView I get a portal runtime Error. The logs file show the below trace -

Any ideas please.... What could be missing here ???

Exception ID:12:30_21/06/12_0001_4480450
[EXCEPTION]
com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Application name : cgad.anoncmh
Component : pcd:portal_content/com.sap.idm.identity_management_folder/IDMDESKTOP/frameworkPages/com.sap.IDMFRAME/com.sap.IDManonmast
Component class : com.sapportals.portal.navigation.HeaderiView
User : J2EE_GUEST
at com.sap.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:786)
at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:245)
at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:119)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.process(Executable.java:242)
at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.waitUntilIncludesDone(AsyncPortalComponentResponse.java:242)
at com.sapportals.portal.pb.PageBuilder.includeAlliViews(PageBuilder.java:967)
at com.sapportals.portal.pb.PageBuilder.doContent(PageBuilder.java:573)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:213)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:129)
at com.sap.portal.prt.component.CachablePortalComponent.service(CachablePortalComponent.java:137)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$5.service(RequestDispatcherFactory.java:308)
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:270)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.service(RequestDispatcherFactory.java:298)
at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:229)
at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)
at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)
at com.sap.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:206)
at com.sapportals.portal.navigation.PortalLauncher.doContent(PortalLauncher.java:116)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:213)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:129)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$5.service(RequestDispatcherFactory.java:308)
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:270)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.service(RequestDispatcherFactory.java:298)
at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:229)
at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)
at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)
at com.sap.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:206)
at com.sap.portal.prt.pom.PortalNode.service(PortalNode.java:588)
at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:233)
at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)
at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)
at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:520)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:201)
at com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)

Thanks and Regards,
Samta.

[SandipAgarwalla]

Looks like you are accessing this masthead using a anonymous user,

Component : pcd:portal_content/com.sap.idm.identity_management_folder/IDMDESKTOP/frameworkPages/com.sap.IDMFRAME/com.sap.IDManonmast
Component class : com.sapportals.portal.navigation.HeaderiView

User : J2EE_GUEST

If that is the case, have you marked the iview authetication as anonymous or, try login using a named user of Portal to see if you get the same error.

Thanks

Sandip

[Former Member]

Hello All,

I couldn't get this one fixed. But used the standard Masthead and managed with the theme changes for masthead.

Thanks for all your help and ideas.

Really appreciate it.

Regards,

Samta.

[ronny_amran]

Hi Samta,

Where is teh caused by? is possible to upload the trace as file and not as text?

Ronny.