cancel
Showing results for 
Search instead for 
Did you mean: 

Failed to connect to Unwired Server. Ensure the server is running.

Jitendra_Kansal
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Experts.

I have a fresh local install of SUP Server 2.1 on Windows 7 (64-bit). The install ran smoothly using all defaults except for automatic start of services.

I use the desktop icon named "Start Sybase Unwired Platform Services" (run as administrator) to start the services. From the Windows Control Panel, I can see services running for

Advantage Database Server, Sybase Control Center, Sybase Unwired CacheDB, Sybase Unwired SampleDB, and Sybase Unwired Server.

I open SCC using the desktop icon and login to supAdmin .Sybase Control Center always shows the following error

"Failed to connect to Unwired Server. Ensure the server is running."

I need help solving the problem.

Regards,

Jitendra

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
0 Kudos

Hi,

i got the same Problem, but my Test License of 30 Days was over today. I have tried to install the SUP new with the Fixing Typs from you, but it doesn´t work.

Former Member
0 Kudos

Hi all,

we are facing exactly the same problems but not immediately after the installation. We are running the SUP 2.1 Runtime on a single, non-clustered Windows 2008 R2 Server (64bit) with a EE-DT License and we have set up the Runtime on a Win7 Enterprise 64bit system with an evaluation version.

It does not help rebooting or even re-installing the SUP on the server and/or the local machine.

It's a really strange problem as the Win7 was running great this morning and after a couple hours of stand-by the SCC came up with this error message.

Former Member
0 Kudos

hello i encoured same error

fixed by doing these ;

- while installing the SUP , i click "configure cluster" (or similar name) then i set the computer name. If i set it as localhost, i was getting same error,

- changed ports (because SAP was using same ports and i changed some ports while installing SUP )

is it Enterprise and CPU license ?

Jitendra_Kansal
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Bilen,

where do we get this "configure cluster" exactly ?

are you talking about the same attached one.

by default, it was selected for 2nd option( set SUP services to start automatically)

shall i hv to select 3rd option and 1st option as well??

i am using personal license( trial version-30 days).

by d

Jitendra_Kansal
Product and Topic Expert
Product and Topic Expert
0 Kudos

when i installed it , i am not able to see last log file..

<UnwiredPlatform_InstallDir>\UnwiredPlatform\Servers\UnwiredServer\log\bootstrap**.log

why this log file is missing from the mentioned path?


Former Member
0 Kudos

check last option.

and configure it as depending on your computer name on network

Jitendra_Kansal
Product and Topic Expert
Product and Topic Expert
0 Kudos

yes, i am doing the same.

i selected the last option along with 2nd one.

but it is showin my computer machine name already.

so no need to edit.. i guess

Jitendra_Kansal
Product and Topic Expert
Product and Topic Expert
0 Kudos

you mentioned in your 1st reply .. changed ports..

which ports did you changed exactly ?

when i tried to change server admin port 2001 from 2000 (by default) it was showing some errors.

so where all you made changes?

Former Member
0 Kudos

2001 is ok ,

my sap instance was using 8000 so i changed it

after changing the cluster name to my computer name (it was  localhost before )

it worked great.

well, i didint tried on trial version but it worked same on EE-CPU license.

Jitendra_Kansal
Product and Topic Expert
Product and Topic Expert
0 Kudos

can you please mention where and what all i can make changes in port configuration?

server admin :

DCN:

Messaging :

Replication:

Former Member
0 Kudos

hello,

if there is no sap instance or IIS on your machine no need to change ports.

well, the problem was cluster config on my server.

while installing if i pres next next without configuring cluster, it was setting the servername as LOCALHOST

but when i set it as my computer name, problem solved and server started correctly.

May be you have other problems