Crystal 8.5 on Windows 2008 R2 x64 not render Report

[Former Member]

Hello, I own the product Crystal Reports 8.5. I'm trying to run it on a server with Windows 2008 R2 x64, but the report is not submitted.

I use IIS 7 with Classic ASP.

I have SP3 for Crystal 8.5 installed on this server.

I tried to install Crystal XI for testing and also encountered the same problem.

The ActiveX is loaded on the page, but the report is not submitted. If I export the data to Excel / PDF / etc ... the data is successfully exported, only the Activex data are not presented.

Is there any way to solve the problem?

I have to perform an upgrade to a newer version of Crystal rececente to present the data as well?

Thankful.

Leandro

Sorry for my English, but I used Google Translator.

[former_member183750 · Accepted solution]

Hello Leandro

Unfortunately, when CR 8.5 released, WIN 2008 Server was not even a code name. E.g.; you're looking for about 14+ years of forward compatibility.

You may get classic ASP apps working on WIN 2008, if you use CR XI R2 (11.5), with Service Pack 6, though even that is also a hit and miss proposition. BTW, CR XI R2 was retired in June of 2011.

Your best option is to port your app to use the CR SDK for .NET. E.g.; CR 2008 for .NET 2005 / 2008, CRVS2010 for VS 2010. Eval of CR 2008 is here:

http://www.sap.com/australia/solutions/sap-business-objects/sme/freetrials/previous-versions/index.e...

Your other option is to see if you can get your app working using CR XI R2. You can download an eval from the above link also. Note that you will be in an entirely unsupported environment.

Then have a look at this blog re. how to for WIN 2008:

http://scn.sap.com/community/crystal-reports/legacy-sdks/blog/2010/04/06/report-designer-component-r...

Note that CR XI R2 is not supported on WIN 2008 either and the above blog is only meant as a last resort suggestion.

- Ludek

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[Former Member · Accepted solution]

Thank you for the quick response.

I'm downloading right now the CRK XI R2 SP6 to perform a test.

Once I finish testing I notice the results.

[Former Member · Accepted solution]

Hello Ludek,

This is Chi from CSC. I am quoting my technical team's questions related to Crystal Report as follows:

From SCN and other websites,we understand that Crystal Report 8.5 has some issues with Windows Server 2008:

http://scn.sap.com/thread/3250510

http://www.linkedin.com/groups/Crystal-Reports-85-on-Windows-3664777.S.203634193

Can you please confirm the above understanding? If so, what should we do to migrate the existing reports to Windows Server 2008?

Thanks and hope to hear from you.

Chi

[former_member183750 · Accepted solution]

Well, migration would be nice, except in the days of CR 8.5 they used the Report Designer Component SDK to run the reports. This SDK was retired in CR 8.5, so no more Classic ASP.

In other words, your only option is to update / re-code the app to use VS .NET or Java and CR will have to be upgraded also (CR version upgrade depends on version of .NET you choose to go with). See the wiki Which Crystal Reports assembly versions are supported in which versions of Visual Studio .NET

- Ludek