unable to start print job in crystal report

[Former Member]

I am  using Crystal Report for visual studio and  using web form (C#) for launching the reports.  Reports are launching fine.  We are using Activex printing for printing the reports, in our c# code , when i click print icon its opening dialog box for print , but when i click on print its giving me dialog box

   unable to start print job  . i have to restart server to get rid of this error,please give me the solution

[former_member11696 · Accepted solution]

Please give us more info about your configuration...

[Former Member · Accepted solution]

I am using this code to get my report using c# code

i am getting print panel after clicking on print icon but when i click on print its giving me Unable to start print job.

after i restart my server its  printing for some times than again the dialog box is appearing .

 protected void Page_Load(object sender, EventArgs e)
    {
        string query;
            string q = Request.QueryString["q"];
            con.Open();
            query = "select * from Tech_data where id ='" + q + "'";
            cmd = new SqlCommand(query, con);
            da = new SqlDataAdapter(cmd);
            dt.Clear();
            da.Fill(dt);
            if (dt.Rows.Count > 0)
            {
                ReportDocument Report = new ReportDocument();
                Report.Load(Server.MapPath("~/CrystalReport.rpt"));
                Report.SetDataSource(dt);
                query = "select * from Tech_data where id ='" + q + "'";
                cmd = new SqlCommand(query, con);
                da = new SqlDataAdapter(cmd);
                dt1.Clear();
                da.Fill(dt1);
                Report.SetDatabaseLogon("sa", "189", @"ROOM-8", "Technical");
                CrystalReportViewer1.ReportSource = Report;
                CrystalReportViewer1.DataBind();
            }
       con.Close();
}

[former_member11696 · Accepted solution]

Thank you but that only shows the simple app code. Need more info on the configuration:

OS

Version of IIS

Printer driver used, Local or a network printer

Have you tried updating the printer driver

Does any other printer work?

I doubt this has anything to do with CR runtime and likely a shared resource, Firewall, AV software, Printer buffer full. IIS blocking the print jobs...

Have a look in your IIS logs and System Event logs. That erro rmessage is just being passed on through Crystal runtime.

Could also be a resource issue, check the amount of free hard drive space and your system \temp folders.

Don

[Former Member · Accepted solution]

i am using

Windows 7

IIS     7.5

i am trying to print on network printer

. i dint tried updating the print driver

.

.