Xcelsius cross-domain policy file (Error #2170)

[Former Member]

Hi,
I have created a dashboard and  exported  it to the infoview, when i tried to open that file in infoview am getting the following error.
 
To access external data, add a cross-domain policy file to the external data web server.
Error: Error #2170
 
I am getting the Data through BI Services in Webi, but when i use QaaWS tool to fetch the Data it is working fine.
Problem is When i use BI services in Webi as source, am getting the above mentioned error..
 
What should i do to resolve this..?
 
 
FYI
BO Server : Linux Box(BOXI 3.1 SP5)
 
Help me to Resolve this..
 
 
Regards,
Arul N

[former_member194862 · Accepted solution]

1)You need to add a file called crossdomain.xml to the root directory of tomcat.

This is because of flash security.

2)Also type in google global security settings and there you need to clisk on always allow and then add the url http://server:port/dswsbobje/  and http://server:port/

[Former Member]

1. Look for crossdomain.xml in the following folder <BOBJ installation directory>/Tomcat/webapps/ROOT, if it is not there create one.

2. The content of crossdomain.xml should look like follow:

<?xml version=”1.0″?>
<!DOCTYPE cross-domain-policy SYSTEM “http://www.adobe.com/xml/dtds/cross-domain-policy.dtd”>
<cross-domain-policy>
<allow-access-from domain=”*” secure=”false” to-ports=”*”/>
<allow-http-request-headers-from domain=”*” headers=”*”/>
</cross-domain-policy>

3. Then restart the Tomcat server.

Reference

If you load it in local computer using swf file but hangs, it is another issue

[sapanesh_agnihotri]

Hi Arun,

If you already varified the crossdomain in App server and if issue persist.

check the manage host entry in qaaws and in BI service,

let me know the URL you mention here?

Thanks,
Sapanesh

[Former Member]

Hi i have verified cross domain in app server but i still get the same error, what do i have to do on the manage host entry in QAAWS and BI service ..please help

[sapanesh_agnihotri]

Hi,

Please check the same in defferent browser or in different machine,

if still an issue please share the fidler log here.

Thanks,
Sapanesh

[Former Member]

Hii Imbelani ,

Sometimes even after Placing CrossDomainPolicy.xml File in Server path will not resolve the issue

but there is one more settings which needs to be done in a Local / Server System .

Step 1 :  Open Hosts File in Notepad which is available under following Path

C: Windows >> System32 >> Drivers >> Etc

Step 2 : Add Host Entry as Per your server details in Hosts File and restart the system.

for eg :

10.100.1.80

ABCD.COM

ABCD

Hope this will Resolve your Issue .

Regards

Jeetan Jagtap

[Former Member]

Hey guys,

     Thanks for the replies, it got resolved.

[Former Member]

Hi how did you manage to resolve this issue , i am having the same issue here.

[DayaJha]

Hi Arul,

Please refer the SNotes From SAP Market Place

1667725 - Get "Cross domain Policy error" while accessing dashboards in Infoview for BOE XI 3.1

Links:

https://service.sap.com/sap/support/notes/1667725

Hope this will help you as well.

Thanks,

Daya

[former_member194862]

Check these SAP notes

1240845 - Error #2032 when refreshing Xcelsius 2008 model

1201370 - Error #2170 when previewing or exporting to Business Objects Enterprise an Xcelsius dashboard