Memory Full in Crystal Viewer

[Former Member]

I am having an issue I would appreciate some help with. 

I have written a report in the designer and everything works fine.  When I run this report through our application and display it in the crystal viewer I get a "Memory Full" error when attempting to change pages.  the report loads fine and initially displays fine. the error happens when I go to change the page, export the report, or print the report.  We have over 600 reports and this is the only one this happens with so I have a feeling that the problem is in the report, I just need help identifying it to resolve it.  the best description I could find on the internet after a while of google searches was at

http://www.kenhamady.com/news0205.shtml

"

Memory full errors occur with certain variable formulas or during page

changes

"

but that post is from 2002.  I am using product version 11.5.8.826 to develop the report.

it happens on XP SP3, Server 2003 r2; Server 2008 r2.

[former_member183750 · Accepted solution]

Hello Gerald

What CR SDK is the app using ( .NET, RDC, Java?).

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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[Former Member · Accepted solution]

VB6...

we also have a .net service that fails to export the report with the same error.

[former_member183750 · Accepted solution]

Understood it's VB 6,  but what are the CR files referenced in the app?

- Ludek

[Former Member · Accepted solution]

C:\Program Files\Business Objects\Common\3.5\bin\craxdrt.dll         v.11.5.8.826

Crystal Reports ActiveX Designer Runtime Library 11.5

and

C:\Program Files\Microsoft Visual Studio\VB98\CRViewer.oca

     -Crystal ActiveX Report Viewer 11.5

[Former Member · Accepted solution]

It was the page margins.  this has been resolved, thanks.