on 09-30-2013 7:16 AM
Hello,
On a working version of SAP Solution Manager 7.1 SPS04 we installed SPS08 and then we did not perform step 4.4 in the System Preparation.
Error:
CX_AI_SYSTEM_FAULT: SOAP: 1.007 SRT: Unsupported xstream found: ("HTTP Code 503: Service Unavailable")
CX_SOAP_FAILURE: Error when processing Web service call
CX_SOAP_CORE: Error when calling SOAP Runtime functions: SRT: Unsupported xstream found: ("HTTP Code 503: Service Unavailable")
We have reinstalled the agent version DIAGAGT73SP03_0-20006983.SAR Installation of DIAGNOSTICS AGENT 7.3 SP03 platform HP-UX on IA64 64bit.
Tried to solve the problem of sap notes 1837656, 1752309, 1659135, 1752309, 1822831, 1663549, 1801045, but not resolved.
For more information please see attach file AG_ALL.jpg.
Regards, Anvar.
Hi Lee,
I have encountered the same error : SOAP: 1.007 SRT: Unsupported xstream found: ("HTTP Code 503: Service Unavailable")
Did you receive any reply from SAP on this?
Thanks
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Ever find the solution? I have the same issue
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Does anyone ever found a solution to this issue ? We have been facing it since couple of months now. Also created OSS note for the same -No reply from SAP yet.
I do not get HTTP 503 error code -just the below
CX_AI_SYSTEM_FAULT : SOAP:1.023 SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_TIMEOUT")
Text(2) Text(2)
CX_SOAP_FAILURE : Error when processing Web service call
Text(3) Text(3)
CX_SOAP_CORE : Error when calling SOAP Runtime functions: SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_TIMEOUT")
Appreciate your help.
Thanks
-Lee
Hello Anwar,
("HTTP Code 503: Service Unavailable")
please make sure that your java stack is up and running by checking the link
http://domain:50000/index.html
Regards,
Nag.
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Hi,
In your screen shot, associated user is missing , normally it will be smd_admin and valid for 36 month . Please check the same.
https://websmp210.sap-ag.de/~sapidb/011000358700000938382012E.pdf ( pg.32)
Also try the option: Use Basic Authentication(user/password)
Rg,
Karthik
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Hello Anvar,
In case your SAP Solution Manager has one or several Dialog Instances, it is required to have a SAP Solution Manager associated Web Dispatcher. In this situation the information maintained is used to configure the Solution Manager internal Web Service calls performed between Solution Manager ABAP and Java stack and from Diagnostics Agents to Solution Manager ABAP stack.
In this context note that when a Web Dispatcher is required / used, the following documented recommendations and additional configurations have to be also considered:
http://help.sap.com/saphelp_nw70ehp2/helpdata/en/48/6a82a684f4350ce10000000a42189d/frameset.htm
Also check note 1776552 - SOLMAN_SETUP - Step Connect Diagnostics Agents fails with "ICF Error when receiving the response: HTTPIO_PLG_CANCELED"
Regards,
suhel
Hi, Suhel
We still have another Solman the same version 7.1 sps 08 on another server on Windows without Web Dispatcher and there we have no problem in setting SOLMAN_SETUP.
The mistake about which you write and does not correspond to the tuning step further.
Could you please explain why we need to install Web Dispatcher, maybe we do not understand something?
Regards, Anvar.
Hello Anvar,
If you have several instances it is recommended to have a web dispatcher configured to perform the load balance between the instances.
You can find the reason for this in the following document at page 29.
- https://service.sap.com/~sapidb/011000358700000482292011E
Regards,
suhel
hi
503 service unavailable
your Dia agents were not able to connect java webservices.
Make sure your DIA agents are up and running,
Make sure your solman Java stack is running fine with latest patches,
You have installed latest patch of LMSERVICE java component, if else Update LMSERVICE.
check the note Note 1822831 - Web Service Soap Errors in solman_setup
Thanks
Jansi
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Hi, Jansi
1 DIA agents is up and running I think that yes because in
/usr/sap/DAA/SMDA97/work/sapcpe_sapjvm_6.log
Trace level (profile): 1
*** ERROR: File-List "/usr/sap/DAA/SYS/exe/jvm/hpia64/sapjvm_6.1.047/sapjvm_6.lst" does not exist, 2, No such file or directory, [sapxxcpe.c:1456]
parameter "all" is also not defined. Exit.
2 Java stack is running fine with latest patches
in /usr/sap/SID/DV*/work/std_server0.out in std_server0.out no error.
and
In trace in tcode SMICM menu Goto->Trace File->Display All
one error
[Thr 01] *** ERROR => NiIBindSocket: could not delete file '/tmp/.sapstream64999' (hdl 1; errno=0) [nixxi.cpp 3725]
3 Yes we installed latest patch LM-SERVICE? please see screenshot AG_ALL.jpg
SAP Note 1822831 not solved problem CX_AI_SYSTEM_FAULT: SOAP: 1.007 SRT: ....
the note in according to the http 503 error should be solved as a 404 which says on conformity with ABAP packages JAVA we have everything in order and also check the web service please see the screenshot 1 (ABAP_JAVA_SPS) and 2 (SOAMANAGER)
we copied the settings
and perform the test in IE as well as on the server by telnet all running.
1 (ABAP_JAVA_SPS)
2 (SOAMANAGER)
Regards, Anvar.
in IE http://host:8012/ManagedSetupWS/Config1?style=document NOT opened.
in IE http://host:8012/SMDAgentMonitoring/DataProvider?style=document OPENED and Test OK.
But to ping web service both give an error:
Web service ping failed (RC=503). Service Ping ERROR: Service Unavailable
Regards, Anvar.
Diagnostics setup related Web Services
Consumer Proxy = CO_DIAGSTP_WS_DIAG_SETUP
Logical Port = DIAGSTP_WS_LOCAL_PORT
(Java Web Service : DiagSetupServices)
http://host:8012/DiagSetupServices/DiagSetupConf?style=document OPENED and TEST OK.
We cheked all setting of sap note 1822831
Regards, Anvar.
Anvar Palvanov wrote:
http://host:8012/DiagSetupServices/DiagSetupConf?style=document OPENED and TEST OK.
Can you attach screenshot with test?
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