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ECL Error - Error starting the application VisView

Former Member
0 Kudos

Hello once again need your help.

My ECL viewer just stopped working, until yesterday was Ok

When I try to open a file. PDF system displays the message:

 

Error starting the application VisView. Ensure service level requested the viewer is installed

I am using the statement EAIWeb.webviewer2D.1% SAP-CONTROL% for PDF files.

Already reinstalled the ECL (ECL70_12-10009623) again, but it did not work.

I posted screens.

Accepted Solutions (1)

Accepted Solutions (1)

former_member204787
Contributor
0 Kudos

Hi Moura,

Try with %AUTO%   instead of   EAIWeb.webviewer2D.1% SAP-CONTROL%   for your PDF  work applications from DC30.   Let me know reaming originals are displaying or not.

Check all DMS services are working or not.

Regards,

chandu.

Former Member
0 Kudos

Hi chandu.

In my case, I need to use EAIWeb.webviewer2D.1% SAP-CONTROL% to use the functionality of the ECL.

Todayour consultantBasissolved the problem. For some reasonthe

ECL and SAP files were corrupted, we had toreinstall the SAPlogon and ECL.

Again thanks for the help

Answers (0)