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Problem with crystalreport on windows 8

Former Member
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Hi.

I made an vb.net application, i have a setup app for those application.

I have installed the application in win xp, win 7 32/64 bits and recently i've trayed to install the vb.net app in windows 8 but

it gave an error like this

was produced an exception of type CrystalDecisions.CrystalReports.Engine.ReportDocument

how can i resolve this.

Greetings

Accepted Solutions (1)

Accepted Solutions (1)

former_member188030
Active Contributor
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Need more info.

What version of Visual Studio?

What version os Crystal Reports? Service pack level?

Win or web app?

What is the exact error message? a snapshot would be useful?

When do you get this error?

- Bhushan

Former Member
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Hi

sorry, i forgot this informartion.

I used vs 2010 and crystalrpeort for vs2010

it is a windows application

i put an image of the error

the application is workiing but when i send information to a crystalreport it give me this error the OS is windows 8

former_member183750
Active Contributor
0 Kudos

How did you install the CR runtime on that WIN 8 computer?

What is the version of the CR assemblies being referenced by your project?

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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Former Member
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Hi Ludek

When i installed the app the first time it gave this error

for this error i installed this runtime of crystalreport CRRuntime_64bit_13_0_2

and then it gave the error shown in the first image

thanks for your help.


former_member183750
Active Contributor
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Is your app compiled as 32 bit, 64 bit, or "Any CPU"?

Please confirm that the app works on WIN XP, WIN 7 32 bit, WIN 6 64 bit and the issue is isolated to WIN 8?

- Ludek

Former Member
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Hi Ludek

I created both 32 and 64 bit setup for the application.

For 32 bit i used merge modules into de setup.

For 64 bit i used  crystalreport CRRuntime_64bit_13_0_2

I ' ve installed ifor 32 bit setup on win xp, win 7 32 bit and

for 64bit setup on win 7 64bit with crystalreport CRRuntime_64bit_13_0_2  like lruntime

and both setup has been compiled for x86 for 32bit setup and x64 for 64bit setup.



former_member183750
Active Contributor
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I just noticed that you are using SP 2 runtime. WIN 8 is only supported from SP 7. Download the SP 7 MSI and install that:

http://scn.sap.com/docs/DOC-7824

- Ludek

Former Member
0 Kudos

OK Ludek

Let me download de sp 7  and 1'm going to install it

thanks

Former Member
0 Kudos

Hi Ludek

I tested the sp7 that you suggested, but it didn't work.

I send you an image of my 64bit setup that i'm using for install the application

for 64bit setup proyects you can't add merges modules to the setup proyect, so for that i use

crystalreport CRRuntime_64bit_13_0_2 for the installation.

Is there another situation that i forgot, configure something else...

thanks in advance for yoour help

former_member183750
Active Contributor
0 Kudos

You are correct in that you can not use merge modules as these only come in 32 bit. But you should be able to use the 64 bit SP 7 MSI:

http://downloads.businessobjects.com/akdlm/cr4vs2010/CRforVS_redist_install_64bit_13_0_7.zip

The above link is from here:

http://scn.sap.com/docs/DOC-7824

- Ludek

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