on 10-26-2013 4:19 AM
Hello,
I installed the SAP BOP BI PLATFORM 4.0 SP05 (Patch03)... but now when I try to start the Apache Tomcat service (services.msc) in Windows Server 2008 (R2) it show me the following error:
Windows could not start the Apache Tomcat service on Local Computer.
Error 1067: The process terminated unexpectedly.
I checket the log files in tomcat logs directory (<drive>:\SAPBO\Tomcat6\logs) and I see the following error in file stdout.log:
2013-10-26 03:40:48 Commons Daemon procrun stdout initialized
Error occurred during initialization of VM
Incompatible minimum and maximum heap sizes specified
Do you know how can I change the heap sizes memories (minimim and maximum) in SBOP BI PLATFORM 4.0 ?
Can you help me please?
Best regards,
samid
Hello samid,
I faced the same error, a few months ago... and what you need to do to solve this error is simple, you need to change the initial and maximum memory values of Tomcat.
For this you must to do the following:
1) Click the Windows START menu > All Programs > Tomcat > Tomcat Configuration
2) Select Java tab
3) Change the value of Initial memory pool to 2048
4) Change the value of Maximum memory pool to 3072
5) Apply the changes
6) Try to start again the service of Apache Tomcat service in Windows Services (services.msc)
Kind regards,
João Dimas
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go into the tomcat directory in 'Program Files (x86)\SAP BusinessObjects\tomcat\logs' and look at the stdout.log, look for WARNING, correct what it is complaining about in here and you should be ok to start Tomcat
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Hi,
The initial memory pool for Tomcat is more than the maximum memory
pool. The issue should be resolved by removing the initial memory pool
value.
Thanks.
Jim
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