Cannot connect to licence server

[Former Member]

Hi, I have just spent the whole day trying to get SB1 working on my PC.

I load up SB1, click Change Company, and I get an error saying that it cannot connect to the license server. "Error connecting to the license server, please contact your system administrator"

I have installed Sb1 on other PCs and it connects to the server fine.

I can also telnet on port 30000 to the server from my PC so it cant be a firewall issue.

I have tried uninstalling SB1, running ccleaner to clean up the registry, rebooting, then reinstalling. Both 32 bit and 64, many times. Doesnt fix the issue.

diagnosing the attempted connection with tcpview, and it establishes a connection on port 30010, then proceeds to loop through random ports trying to connect before failing. The local ports seems to be between 59000 and 60000, and the remote port is "ms-sql-s".

I can also connect to the database ok in SQL management studio.

Any help would be much appreciated.

[Former Member · Accepted solution]

We dont have a S-user ID and password yet.

I fixed it however by deleting my saved user settings found here:

%USERPROFILE%\Local Settings\Application Data\SAP\SAP Business One

I deleted all files and folders in this one.

The issue was not with the server, it was with my local profile. I could log into my PC as Administrator, then it would work fine.

[Former Member · Accepted solution]

This was the right solution for me too, thank you!!

[Former Member]

Hi Nagarajan, when I click the link, I am asked to enter a username and password..

[kothandaraman_nagarajan]

Hi,

To access above link, you need S-user ID and password.

Thanks & Regards,

Nagarajan

[kothandaraman_nagarajan]

Hi,

Please check SAP note:

1741888 - Cannot connect to the Licence server installed and
configured in a Private Network

Thanks & Regards,

Nagarajan

[Former Member]

ohh and I have also tried editing the conf file:

<node name="SAP Business One">

              <leaf kind="single" name="LicenseServer" type="String">

                <value>192.168.100.26:30000</value>

              </leaf>

              <leaf kind="single" name="LogBO" type="String">

                <value>N</value>

              </leaf>

              <leaf kind="single" name="LicenseServerProtocol" type="String">

                <value>CORBA</value>

              </leaf>

            </node>

            <node name="EWA"/>

            <node name="LicenseManager">

              <leaf kind="single" name="Machine" type="String">

                <value>localhost</value>

              </leaf>

              <leaf kind="single" name="Port" type="String">

                <value>30000</value>

              </leaf>

            </node>

Also we are using SB1 version 9.0, was only installed last week.