Unable to save file from SAP netweaver Portal

[Former Member]

Hello,

I am facing some issues in downloading or saving any data in excel from SAP portal. Current version of my SAP Portal is NW7.4 sp07.

When I am trying to save the data into excel nothing happens. Initially i thought its a Java version problem(currently Java 7 sp65 in my system) but i tried upgrading and degrading the java version but the problem still exists.

Screenshot for your reference :

After clicking the tick mark nothing happens.

Please suggest if someone has any idea about this problem.

Sunny

[Former Member · Accepted solution]

Hi,

The issue has been resolved by implementing note in the backend system.

The note number is - 2017287

Regards

Sunny

[Former Member]

Hi Sunny,

I had this similar issue and below table entries cleanup helped, but mine was ECC not portal.

SE38 > SALV_BS_ADMIN_MAINTAIN > F8

choose appropriate options while deleting on this screen.

you can also search other *SALV* tables related to this.

Also check browser compatibility settings (like popups,GUI settings so on..)

Good Luck!

Thanks,

Giridhar

[former_member186852]

Dear Sunny,

Can you please check in Internet Explorer your portal should be in Trusted site and it must run under compatibility mode. Then it should work.

Thanks & Regards,

Meghal Shah

[srinivasan_vinayagam]

Hi,

Can you check other format also.

You have a look at SAP Note:  552915  and 696069.

What is your MS Office Version?

Regards,

V Srinivasan

[Former Member]

Hi Srinivasan,

I checked those notes but they are not applicable in this case, as I am unable to download the data to a file, there is no popup coming to save the data to a file.

The MS version is 2010.

Sunny

[srinivasan_vinayagam]

Hi,

Have you check Macro Setting in MS Excel whether enable or disable?

If not enable the Macro Setting in Excel.

SAP Note - 1500294 - Export to Excel results in blank windows opening up

You could use the workaround offered from Microsoft, please refer to the links http://support.microsoft.com/kb/927009/ or http://support.microsoft.com/kb/162059.

Regards,

V Srinivasan

[Former Member]

Hi,

I did have change the Macro settings earlier. This note is also of no luck.

Any particular setting at the Portal side ??

As I am able to download the data in to excel file from SAP GUI.

Sunny

[junwu]

are u sure you can do it in portal previously?

[Former Member]

Yes I did this last to last week and it was working fine.

[srinivasan_vinayagam]

Hi,

Have your tried, HMTL or Word file.

Try other format..

Regards,

V Srinivasan

[mahendran_balasubramani3]

Hi Sunny Raj,

This should be a JRE version imcompatible problem. Please enable the debugging mode in JRE (you can do in Control Panel --> Java). Then you run your program.

You will get a popup where each and every steps will be documented in JRE. Also check your browser advanced option for which version of JRE is used.

Thanks,.

Mahendran B.

[junwu]

is it a standard application or customized one?

[Former Member]

Hi,

These are the iviews from where I am trying to export the data into excel, but it was all OK till few days back.

Sunny

[junwu]

check if any error in default trace or in abap side

[Former Member]

Hi,

There is no error on the java side or on the ABAP side.

Sunny

[Former Member]

Hi Sunny,

Did you check in some other browser. Sometimes, these issues come after the browser updates are installed.

BR,

Anurag

[Former Member]

Hi Anurag,

I tried it with other browsers also but same problem exists.

Sunny

[Former Member]

Hi Sunny,

I believe you are calling a transaction from Portal and trying to save / download the excel from there.

If this is the case, directly access the transaction through GUI, and then try to save / download the excel file and check if it there is the same behavior.

Also, try with some other user id as well or probably on a different machine.

Moreover, as this was working till few days back, can you please verify if there has been any change on the server side Portal or R/3.

BR,

Anurag

[Former Member]

Hi Anurag,

Yes I am calling a transaction from Portal and trying to save / download the excel from there. The behaviour is quite normal if I perform the same from GUI, the file gets downloaded without any issue.

I have tried all other options, with different PC,different user IDs but no luck.

Also to add there has not been any major activity either on Portal side or on the R/3 side.

This is a bit weird as nothing has changed at system level or at the server level.

Sunny