on 01-08-2015 12:12 AM
Hi all,
I'm getting an "Applet Initialization Error" when loading the applet version of Webi. The full error message is below.
My local client is on Windows 8.1 with IE 11. My server is 4.1 SP4. The PAM says that this should work.
The HTML version of Webi works fine and the server is working OK. I have tried it on Windows 2008 Server R2 with IE11 and the applet version works fine.
I have tried the following versions of the 32-bit JRE and they all have the same problem: 1.7u45, 1.7u72, 1.8u25.
I have tried IE 11 with Compatibility mode on and off. I have ensured I have "Enhanced Protected Mode" disabled.
I have also tried with Chrome and Firefox, both with the same results.
I have tried disabling my Windows firewall and my anti-virus - no luck.
I've run out of ideas for what else to try. Any ideas what could be going wrong here?
Thanks and Regards,
Jonathan
com.businessobjects.sdk.core.server.CommunicationException$InvalidServerResponseException: (Error: RWI 00200)
at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(ExceptionBuilder.java:152)
at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(ExceptionBuilder.java:109)
at com.businessobjects.rebean.wi.impl.engine.ReportEngineContext.initUserServer(ReportEngineContext.java:450)
at com.businessobjects.rebean.wi.impl.services.ConfigurationServiceImpl.getUserSecuredCommands(ConfigurationServiceImpl.java:196)
at com.sap.webi.client.toolkit.internal.usersession.UserSessionCommonImpl.postLoginProcess(UserSessionCommonImpl.java:141)
at com.sap.webi.client.toolkit.internal.usersession.UserSessionCommonImpl.logonWithSerializedSession(UserSessionCommonImpl.java:64)
at com.sap.webi.client.toolkit.internal.usersession.UserSessionJRPImpl.logonWithSerializedSession(UserSessionJRPImpl.java:12)
at com.sap.webi.client.toolkit.SessionContext.logonWithSerializedSession(SessionContext.java:103)
at com.sap.webi.ui.context.managers.SessionsManager.loginAndGetSessionContext(SessionsManager.java:377)
at com.sap.webi.ui.context.managers.SessionsManager.logOnRepository(SessionsManager.java:228)
at com.sap.webi.ui.jrp.WebIAppletMain.start(WebIAppletMain.java:238)
at com.sap.webi.ui.jrp.WebIAppletStartup$2.doInBackground(WebIAppletStartup.java:167)
at com.sap.webi.ui.jrp.WebIAppletStartup$2.doInBackground(WebIAppletStartup.java:162)
at javax.swing.SwingWorker$1.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at javax.swing.SwingWorker.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException
at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(ExceptionBuilder.java:152)
at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(ExceptionBuilder.java:109)
at com.businessobjects.sdk.core.server.internal.AbstractServer.processIt(AbstractServer.java:183)
at com.businessobjects.sdk.core.server.internal.AbstractServer.process(AbstractServer.java:133)
at com.businessobjects.rebean.wi.impl.engine.ReportEngineContext.initUserServer(ReportEngineContext.java:413)
... 16 more
Caused by: java.lang.NullPointerException
at java.io.ByteArrayInputStream.<init>(Unknown Source)
at com.businessobjects.sdk.core.server.internal.marshaling.java.SerializableMarshaler.unmarshal(SerializableMarshaler.java:76)
at com.businessobjects.sdk.core.server.internal.http.HTTPServerImpl.doProcess(HTTPServerImpl.java:248)
at com.businessobjects.sdk.core.server.internal.AbstractServer.processIt(AbstractServer.java:171)
... 18 more
hi jonathan,
i got this error too.i tried all permutations and combinations finally my control panel filled with lot of java versions later came to know its problem with java security.now i resolved.
1) uninstall all java applications such a jre sdk etc....
2)next install java update 7u25(to download it from java site it will ask us to create acc )
3) and i have java se development kit 7 and its update
there you go
note- 1)when u open in bi launch pad it throughs some java error but still u can continue by clicking ok
2)never update java. even it asks many number of time
regards-
crazy abhi
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Hi guys,
It's an old post, but the same is happening to me also on 4.1 SP5.
downgrading java is just not a solution for us, any other official answers you're familiar with ?
Of course that none of the solutions suggested here worked (tried them all).
We're on java8 update 51
Thanks,
Or.
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Hi Ben,
1) Uninstall all the java versions and install java 7u67 or 7u25.
2) When ever you open Web-I in bi launch pad it troughs some java error click on "Run this time".
it will redirect you back to home page but you will be able to use the Web-I from this instance.
Note-Never update java
Thanks,
Abhi
Abhi,
No disrespect intended, but what kind of world do you live in where downgrading Java and never updating it is an acceptable answer?? The OP mentioned their server is on 4.1, and we were assured that the Java version limitations seen in 3.1 would no longer be an issue. Besides the fact that in the Corporate world, we can no longer sit on older versions of Java due to the increasing security concerns. So I can't accept using older Java versions, and "Never update java" as valid real world answers.
Has anyone else found actual resolutions for this issue yet?
Carl
Hi Carl,
If you check java control panel , the latest version of java is having high security which is not supporting BI launchpad.In Java version 7 we have option to set security to medium or low.Started working on Bo from last 4 months this is my 1st job as a developer didn't get a chance to work on 3.1 and bla bla bla. If you got a better solution you can share with us
.
Abhi.
I had this problem with webi and java 8u25, what I did was adding the URL to the exception list in java control panel.
So, as an alternative of using an older java, add your BO url without the "/BOE/BI" part, so for example if you have something like "http://192.168.xx.xx:8080/BOE/BI" just add http://192.168.xx.xx:8080/ to your exceptions list.
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Hi,
Just sharing an interesting link:
How to troubleshoot Java applet and component download problems
/Kris
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Is this only happening on those JRE versions? Can you try uninstalling the JRE and installing an older version to see if that works?
Do you have another machine that works? If so, can you compare the JRE version on that machine?
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Hi Jonathan,
Could you please try with valid License Key of BO. Sometimes we are facing the error if we are using the out dated license key . Also we are using IE10 and latest version of Java_1.8_Update 31 for our BO. it is not the problem with Java or Jre . Can you please try restarting the SIA and make sure all the WEBI servers are up and running.
--Harsha.
Hi Jonathan,
Even we have faced the same issue. The below issue resolved with the below steps.
Resolution
--Harsha
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Hi Harsha,
Thanks for your reply. Yes, I've come across this before where the Webi server has run out of memory or failed in some way and restarting it has fixed the problem. However, this is not the case this time. I tried restarting the Webi server, with no luck. The Rich client also connects fine.
You can also get this error when the Webi client is down.
Regards,
Jonathan
Hello
We seem to have the same issue - we are on XI4.1 SP5. Has this been ever sorted?
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Hi Jonathan,
Change java security to Medium and check.
Is Rich client is working in your machine.
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Hi Sateesh,
Version 1.8 of the JRE doesn't have a "Medium" setting (unless I'm missing something) - just "High" and "Very High". I've set it to High and also added the site to the Exception Sites List. I don't think this is the problem though, as java starts being run (java console appears) before I get the Applet Initialization error.
Webi Rich client works fine on my machine.
Thanks,
Jonathan
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