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Crystal Reports 2013 Crashes on Page Setup

shane_kelly2
Participant
0 Kudos

If I create a new report and choose Page Setup to change the page width - my Crystal Reports crashes.

I just uninstalled and completely reinstalled CR2013 but the result is the same...

Any ideas?

Accepted Solutions (1)

Accepted Solutions (1)

DellSC
Active Contributor
0 Kudos

I resolved this issue by upgrading to the latest service pack.  You can find the service packs here:  Downloads for SAP Crystal Reports and others

-Dell

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi,

See this information from Ludek's :

In this link check this Crystal Reports Page Setup Dialog information and settings..

Thanks,

DJ

abhilash_kumar
Active Contributor
0 Kudos

Hi Shane,

This is usually a printer driver issue. Even if one of the drivers on the machine is corrupt, crystal reports will crash when trying to access Page Setup or when trying to print the report.

Please remove each driver one by one and test again.

-Abhilash