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SMTP Error

chaayehhtan
Participant
0 Kudos

Hi Gurus,

System cannot send out the email, kindly advice.

Action taken

1. RZ10, SMICN, SCOT, SU01 had been setup accordingly

2. Telnet able to connect with SMTP server and send out email via port 25

Error log:

1. SCOT

SMTP Plugin raises error:

Could not connect to <ip address of mail relay server>: 25

2. SMICM

ERROR => SMTP PlugInHandleNetData: buffer status 6 not o.k. [smtp_plg.c   996]

ERROR => IcmPlAllocBuf: MpiGetOutbuf failed (rc = 7(MPI_EBROKEN: pipe broken/canceled)) [icxxplugin.c 1192]

ERROR => SMTP SmtpClientClose: alloc failed, rc = -3 [smtp_plg.c   2734]

ERROR => IcmConnClose: PlugInStopConn failed (rc=701) [icxxconn.c   3121]

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Tan,

SMTP node is active in smicm ?

Thanks,

Narendar.

bhargav_bhatt
Active Participant
0 Kudos

Hi,

Is the port open to mail server.??

Regards

Bhargav Bhatt

chaayehhtan
Participant
0 Kudos

Hi Narendar,

Both HTTP and SMTP are active.

chaayehhtan
Participant
0 Kudos

Hi,

Any method to check? Thank you.

bhargav_bhatt
Active Participant
0 Kudos

Hi,

login to your sap server and use telnet

telnet <IP of mail server> 25

share the result

Regards

Bhargav Bhatt

chaayehhtan
Participant
0 Kudos

Thanks for reply and as mentioned in my question, step had been done as below:-

1. RZ10, SMICN, SCOT, SU01 had been setup accordingly

2. Telnet able to connect with SMTP server and send out email via port 25

bhargav_bhatt
Active Participant
0 Kudos

Hi,

Did you add the IP address of your sap server to mail server?

please refer this

SAP to send external mails - Application Server Infrastructure - SCN Wiki

Regards

Bhargav Bhatt

Former Member
0 Kudos

Please check if you've maintained the correct IP address in SMTP for mail exchange server.

chaayehhtan
Participant
0 Kudos

Hi,

Mail server is maintained by another team but i believe the SAP IP address is trued at mail server because i able to send the mail via telnet from SAP server.

chaayehhtan
Participant
0 Kudos

Hi,

Mail server is maintained by another team but i believe the SAP IP address is trued at mail server because i able to send the mail via telnet from SAP server.

Former Member
0 Kudos

Hi ,

Check is firewall blocking your SMTP port.

Thanks,

Narendar.

Former Member
0 Kudos

I  meant in SCOT settings (SMTP Node) 'Mail Host' should point to mail exchange server IP/Hotname.

chaayehhtan
Participant
0 Kudos

Hi Anita,

IP address assigned.

chaayehhtan
Participant
0 Kudos

Hi,

I will check accordingly. Thanks.

former_member184576
Participant
0 Kudos

Hi cy tan,

Have you got solution for this? we are also facing same issue. Configuration is correct but still there is an error while sending mail.

SMCIM trace

[Thr 6028] *** ERROR => SMTP PlugInHandleNetData: buffer status not o.k. [smtp_plg.c   985]

[Thr 6028] *** ERROR => IcmPlAllocBuf: MpiGetOutbuf failed (rc = 7) [icxxplugin.c 1122]

[Thr 6028] *** ERROR => SMTP SmtpClientClose: alloc failed, rc = -3 [smtp_plg.c   2707]

[Thr 6028] *** ERROR => IcmConnClose: PlugInStopConn failed (rc=701) [icxxconn.c   3145]

[Thr 6432] Thu Jul 02 13:36:23 2015

SOST Trace

Thank you in advance,

former_member184576
Participant
0 Kudos

Hi All,

Issue Resolved.

Solution : Our server have 2 IP addresses assigned, after adding 2nd IP also in mail server, Issue was resolved.

Best Regards,