on 10-14-2015 7:25 AM
Dear Experts,
We have an issue with some new users as their usergroup is not updating in system even after completion of the access request.
Usergroup details are clearly mentioned under system details and the usergroup available in child system as well.
This issue is happening only with some set of users and they are unique from regions.
Could you please help us to understand the issue.
We are on GRC 10 and SP15.
Best regards,
Nagarjuna
Dear Nagarjuna,
there are some notes in this regard that might help you.
E.g.
http://service.sap.com/sap/support/notes/2020712
Also please provide the provisioning log and SLG1 log if any issue can be detected.
Keep us posted.
Regards,
Alessandro
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Seems that you are using CUA for your provisioning. Hence please check and implement the following note: http://service.sap.com/sap/support/notes/2121176
This should fix your issue.
Regards,
Alessandro
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