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Reset Cache of Basis CHIPs (/UI2/CHIP_CSTAT) is locked by user XXXX

benlim
Contributor
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Hi Expert,

As per title, I'm getting the error message at gateway log when I tried to launch 'Manage Bank' app.

Sorry for not much description I get as the app just failed to open.

Any idea what does this error message mean?

Thanks.

Kind regards,

-Ben-

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hi,

I managed to resolve this error in our 7.50 Gateway by following these steps for the following services in Activate and Maintain Services:

ZINTEROP

ZLAUNCHPAD

ZPAGE_BUILDER_CONF

ZPAGE_BUILDER_CUST

ZPAGE_BUILDER_PERS

ZPAGEBUILDER_SERVICE

ZTRANSPORT

Remove system alias, deactivate ICF node, delete icf node and then delete the service.

Now add the service back again and check that everything is consistent and the status is green.

I also implemented note 2318977 - Fiori Setup: Improve ICF Service Activation. We used the automation tools (STC01) to configure apps and found errors in the activation so this note was created.

After completing the steps above i no longer get the BASIS CHIPs lock error in the Gateway error log.

Regards

Phillip

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Thanks Phillip ,the problem is resolved.

Regards

Cao zheng wei.

Former Member
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This message was moderated.

Answers (1)

Answers (1)

Former Member
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Hi Ben,

Did you ever find a resolution to this?

Regards

Phillip

benlim
Contributor
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Hi Phillip,

I have not yet solved this issues.

If you were happen to solve it, could you please share it here?

Thanks.

Regards,

-Ben-

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I also have this problem,please share.

thanks.

Regards,

Along.

0 Kudos

Discussion successfully moved from SAP Fiori to SAP Gateway

as it really is not a Fiori question even though the error is generated by a Fiori app.  It may not be an SAP Gateway related question, but I suspect the members of that community will be more familiar with the error and its cause(s). 

Regards, Mike (Moderator)

SAP Technology RIG