SSO error : no user record found - logon rejected

[Former Member]

Hi,

I am trying to implement SSO for BI portal 2004s SP 11 release. Both Web AS ABAP and JAVA instances are on same server. WAS JAVA is add in installation.

As its a add in installation, I am following note no 701205 for SSO. I have replaced the SSO certificate and j2ee client according to the note. However i am getting "Name or password incorrect, repeat logon" error.

Snap shot of SM50 trace :

HmskiFindTicketInCache: Trying to find logon ticket in ticket cache.

N HmskiFindTicketInCache: Try to find ticket with cache key: 300:3117BB2EF15B18096DCD7C776AA6D377 .

N HmskiFindTicketInCache: Logon ticket found in ticket cache.

N HmskiFindTicketInCache: Ticket information in ticket cache is: <USER>= ,<CLIENT>=300

N HmskiFindTicketInCache: no <LANGUAGE>= field found.

N HmskiFindTicketInCache: Ticket information in ticket cache read successfully.

N DyISigni: client=300, user= , lang=E, access=A, auth=T

N nousrrec: no user record found - logon rejected

Please look at the user details in logon ticket. User is blank hence no user found logon rejected error is coming.

Can anyone help me out in this case.

Good Points will be awarded

Ashutosh

[Former Member]

I solved it. Reference system was defined in UME which was not needed in this case.

[Former Member]

What is ur UME data Source, means where the users are gatting stored.

If you are using the Default mechanism of SAPPortal then its the UME Database only. In that case inorder to work SSO (from portal to backend SAP) user id should be same on portal and SAP System.

As per the log says the user whith which u r loggin into the portal does not exist in the backend SAP system. Try creating the same user in the SAP System and the assign the proper authorizations in the backend.

Priyabrata

[Former Member]

Hi priyabrata,

Its a add in installation. No question of user missing in ABAP system.

I am using ABAP system as my user store!!

Regards

Ashutosh

[Former Member]

Hi,

I am using SSO support application to look at the cookie using following URL.

http://<host>:<port>/irj/servlet/prt/portal/prteventname/HtmlbEvent/prtroot/SSOSupport.default

This is the result:

R/3 User of the MYSAPSSO2 Cookie:

Portal User of the MYSAPSSO2 Cookie: SERCOAHGE

System ID of the MYSAPSSO2 Cookie: EBD

System Client of the MYSAPSSO2 Cookie: 999

Timestamp of the MYSAPSSO2 Cookie: 200706041032

Validity of the MYSAPSSO2 Cookie: 16:00

I think the culprit is, Blank R/3 User name.

Any idea what is wrong and how to fix it.

Regards

Ashutosh

[Former Member]

Hi,

Please take a look at the solution provided in . It says that the error can pop up if the license is not installed.

Regards