cancel
Showing results for 
Search instead for 
Did you mean: 

500 internal server error : connection is closed

Former Member
0 Kudos

Hi

I am getting "500 internal server error". Error occurs sometimes in case of web dynpro applications (including identity manager under user management role).Most of the times applications work fine.Generally ,error has been encountered while switching between web dynpro application.

From logs, I get that error is because of following exception

com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: The connection is closed.

How can this error be solved?

Thanks in advance,

Apurva

Accepted Solutions (1)

Accepted Solutions (1)

Ronib
Participant
0 Kudos

Try to increase ServletInputStreamTimeout property value of http service on server node. In order to do that connect with the Visual

Administrator and go to serverX -> services -> http (Http Provider) ->

properties tab and modify the value of ServletInputStreamTimeout

property from the default 10000 to a greater value , for example 60000.

ServletInputStreamTimeout is a properties of the HTTP provider service

that ensures better work of long data transfer mechanism through the

network. The property prevents some possible cases of failures

transfering information ot downloading or uploading files when using

slow clients. If the value of this property is not high enough

connection errors as the one you are receiving can appear in the system.This also happens when http requests are not fully read after timeout.

Roni

Former Member
0 Kudos

Hi All,

I am getting a Http 500 internal server error when logging into the SAP Netweaver portal. The login page is loaded and prompts the user to enter their User ID and password. After I enter the credentials the portal Home page is not loaded and a blank screen appears.

The error message displayed in the html Viewsource is :

An exception occurred while processing a request for :<br>iView : com.sap.portal.navigation.portallauncher.default<br>Component Name : com.sap.portal.navigation.portallauncher.default<br><br>com.sap.engine.services.webservices.jaxm.soap.accessor.NestedSOAPException: IOError while working with the message. Check the nested Exception..<br>Exception id: 09:14_15/08/07_0017_4848350<BR>See the details for the exception ID in the log file</SPAN></td></tr></table></body></html>

This problem is there only to a few users and others could login and the page is loading fine for them.

We are using EP 7.0 SAP Netweaver Portal.

Thanks for your time in advance.

Madhavi

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi Rony

Thanks for reply..I am definitely going to increase ServletInputStreamTimeout property as suggested by you.

Regards,

Apurva

Ronib
Participant
0 Kudos

Apurva ,

problem solved?