Request Processing Failed. Error in timeout

[Former Member]

Hi All,

          I am developing a dashboard on top of oracle data base. i created universe on oracle dashboard. By using query browser in dashboard i am trying to create query, i got the following error.

If anybody know the solution how to resolve the issue. Please help me out ASAP.

Thanks,

Ramana

[former_member182541 · Accepted solution]

Hi,

Resolution

1. Log into Central Management Console

2. Go to server,right click on Dashboard processing server and select properties

3. Change the idle connection time out to 60 minutes and Idle Job Timeout to 60 minutes

4. Also right click on Dashboard cache server and select properties

5. Change the idle connection time out to 60 minutes

6. Restart Dashboard Processing Server and Dashboard Cache Server

Hope it helps

--SumanT

[Former Member · Accepted solution]

Hi Suman,

We are getting a different kind of error while connecting to IDT 4.1 (built on oracle database) to dashboards 4.0.

Failed to connect to BI Platform, Err no:1668437.

Please help me out if you know the solution for this.

[former_member182541 · Accepted solution]

Hi,

Please check the below NOTE:

1750505 - "Failed to connect to the BI platform" error when attempting to add a query in the Query Browser of the Dashboards application.

Resolution

1. Navigate to the Central Management Console (CMC)

2. Select Applications

3. Open the Web Service application properties

4. Correct the Access URL as follows:

5. http://<WebServer>:8080/dswsbobje

6. Click Save & Close

7. Navigate back to the Dashboards application

8. Attempt to add a query via the Query Browser

9. Notice the error no longer appears

Hope this helps!!!

--SumanT

[Former Member · Accepted solution]

Hi Suman

Thank you for the solution. As dont have admin rights, I will ask my admin to check this once.

[former_member182541 · Accepted solution]

Good, In future i would request you to open a new discussion for new questions.

[Former Member]

Hi Ramana,

We are also facing the same issue with IDT 4.0 and dashboards of 4.0 sp7. Our admin team is working on it. If it resolves, i will let you know. Or else it might be the limitation also.