SUM1.0 SP11 doesn't start

[Former Member]

Hello everyone.

I'm trying to update the SAP NetWeaver 740 ECC6 EHP7 through SUM1.0 SP11, but when I run STARTUP outputs only:

*** Checking if C++ runtime is installed ...
*** Starting from /distr/SUM/sdt...
** Checking username "ahpadm" for compliance...

and silent.

In the process of hanging the following:

  xxxadm 11851 10809  0 03:42:35 pts/0     0:03 /distr/SUM/sdt/../jvm/jre/bin/java -classpath /distr/SUM/sdt/lib/sdt_bootstrap.jar -ea -Xmx1024m -XX:MaxPermSize=512m -XX:+Heap

Software Version:

bash-4.2$ jvm/jre/bin/java -version
java version "1.6.0_85"
Java(TM) SE Runtime Environment (build 6.1.072)
SAP Java Server VM (build 6.1.072 24.71-b01, Oct 23 2014 02:37:28 - 61_REL - optU - hpux ia64 - 6 - bas2:227531 (mixed mode))

bash-4.2$ uname -a
HP-UX sapahm B.11.31 U ia64 2677549177 unlimited-user license

SAPJVM6_72-10006725.SAR

Who

[Former Member · Accepted solution]

Initially I ran SUM from the directory "/distr". Decided to start unpacking problem SUM in the directory "/usr/sap/<SID>/"

And SUM has started but when entering the link "http://<hostname>:4241/" console error output

Nov 25, 2014 9:44:23 PM [Error]: java.io.StreamCorruptedException: invalid stream header: 47455420
Nov 25, 2014 9:44:23 PM [Error]: java.io.StreamCorruptedException: invalid stream header: 47455420
Nov 25, 2014 9:44:23 PM [Error]: Network input/output exception has occurred: invalid stream header: 47455420
Nov 25, 2014 9:44:23 PM [Error]: java.io.StreamCorruptedException: invalid stream header: 47455420
Nov 25, 2014 9:44:23 PM [Error]: java.io.StreamCorruptedException: invalid stream header: 47455420
Nov 25, 2014 9:44:23 PM [Error]: Network input/output exception has occurred: invalid stream header: 47455420
Nov 25, 2014 9:44:23 PM [Error]: java.io.StreamCorruptedException: invalid stream header: 47455420
Nov 25, 2014 9:44:23 PM [Error]: java.io.StreamCorruptedException: invalid stream header: 47455420
Nov 25, 2014 9:44:23 PM [Error]: Network input/output exception has occurred: invalid stream header: 47455420

[divyanshu_srivastava3]

Try it with some other shell and make sure you have required rpms.

Regards,

[divyanshu_srivastava3]

Also, start SUM from /usr/sap/<SID> .

[Former Member]

Hi,

what are the logs your seeing under SUM/sdt/log directory and any error see and check the ulimits and andy services running on SUM ports.

[Former Member]

Problem was in port, i'm tryed start from wrong port.

Right port is http://<hostname>:4239/

[Reagan]

If the SUM tool fails to stat then check the logs in the <Upgrade_Directory>/SUM/sdt/trc directory

You can enable DEBUG mode in the SUM tool and check where the issue is.

Have a look at this SAP KBA

1838153 - How to get the logs when getting an error during the upgrade of a NetWeaver system

Reagan

[Former Member]

Hi

DEBUG mode is turned on, and no logs.

[former_member185239]

Hi Igor,

Goto the directory SUM/sdt/exe and then start the DSUService manually.

./DSUService

With Regards

Ashutosh Chaturvedi

[Former Member]

Hi Ashutosh.

Same sh..., it doesn't help.